Samsung Galaxy S5 PC recognition issues

[CheeseJuggernaut]

Whenever I connect my phone to my computer via USB, it says "USB Device not recognized". I look in my device manager and I see 4 devices come up called "Bluetooth Peripheral Device" show up under "Other devices", yet they got yellow warning symbols next to them.

My phone connects to my PC via Bluetooth fine, but the USB just wont work! I've searched the web but most things are outdated or just don't work...

I think this is due to using an OTG cable, making my phone act as the host device whenever I plug it in?
Extra detail:

-PC is running Windows 7 ultimate x64
-Samsung Galaxy S5 is on Android 5.0, but didn't work on previous versions either

 

[itguyjax8430]

Whenever I connect my phone to my computer via USB, it says "USB Device not recognized". I look in my device manager and I see 4 devices come up called "Bluetooth Peripheral Device" show up under "Other devices", yet they got yellow warning symbols next to them.

My phone connects to my PC via Bluetooth fine, but the USB just wont work! I've searched the web but most things are outdated or just don't work...

I think this is due to using an OTG cable, making my phone act as the host device whenever I plug it in?
Extra detail:

-PC is running Windows 7 ultimate x64
-Samsung Galaxy S5 is on Android 5.0, but didn't work on previous versions either

Try downloading Samsung KIES and that should install the USB drivers to the PC.

 

[CheeseJuggernaut]

Already tried that, and installing the drivers manually. Doesnt make a difference

 

[Rukbat]

I think this is due to using an OTG cable

It is. You connect to the PC with a straight cable, not an OTG cable. Unplug the OTG cable and plug in the charging cable that came with the phone. (It has data wires in it too.)

If you mean that having plugged an OTG cable into the phone in the past caused the problem - no. That's a change in the cable, not in the phone. (It's basically a null modem for USB.) When you unplug it, the phone is still the same as it was before you plugged it in. (Plugging the cable in doesn't change anything in the phone except how the firmware is working while the cable is plugged in. I've unplugged my OTG cable and plugged the phone into the PC without a problem more times than I can remember.)

Make sure you've installed the SAMSUNG_USB_Driver_for_Mobile_Phones in the PC. Connect to a USB port on the PC, not through a USB hub. Try a different cable. (And turn off Bluetooth when you're not using it.) The fact that your Bluetooth devices have errors in Device Manager has absolutely nothing to do with your phone connecting to your PC by USB. It's like blaming your neighbor's flat tire for your car not starting.

As a last possibility, your port is bad, the connection from the port to the motherboard is bad or the motherboard is bad. (Or there's a problem with your PC.) But having used an OTG cable is definitely not a cause for th problem. I'd sooner suspect Little Green Men getting into the phone and eating your data - that's more reasonable (if you know how the hardware and software actually work, and don't know any LGM personally).

 

[CheeseJuggernaut]

You connect to the PC with a straight cable, not an OTG cable

Thats what I have been doing

Make sure you've installed the SAMSUNG_USB_Driver_for_Mobile_Phones

Done this, reboot, no difference. I also connect straight into the motherboard, trying multiple cables, and still nothing.

The fact that your Bluetooth devices have errors in Device Manager has absolutely nothing to do with your phone connecting to your PC by USB. It's like blaming your neighbor's flat tire for your car not starting.

Its whenever my computer tries to get the drivers for my phone it comes up with the bluetooth drivers that fail. Im sure there could be a link here, since ive connected my phone to my PC using bluetooth in the past (and it still works)

As a last possibility, your port is bad

Which port do you mean?

 

[Rukbat]

Its whenever my computer tries to get the drivers for my phone

Once you install the driver, the computer shouldn't be trying to install other drivers.

it comes up with the bluetooth drivers that fail. Im sure there could be a link here, since ive connected my phone to my PC using bluetooth in the past (and it still works)

The problem is probably in a corrupted operating system on your computer. Connecting a USB device should use the driver for the device with that ID - which isn't a Bluetooth driver in this case.

Which port do you mean?

The microUSB port on the phone, but if the computer is trying to load a driver when you plug the phone in, that's probably not the issue.

Uninstall your Samsung driver. If you've installed Bluetooth drivers, uninstall them. (If you're using the Microsoft Blutooth stack, don't uninstall it - you can't reinstall it without doing a soft reinstall of Windows.) Power cycle the computer (power off, wait a few minutes, turn it on), then install a new download of the Samsung driver.

If that doesn't fix it, it's beyond the scope of a forum - both the phone and the computer have to go to a technician who can see what's going wrong.

 

[CheeseJuggernaut]

My OS could be corrupt, but it happens on other computers as well.
Im gonna try the last set of advice, ttyl

 

[CheeseJuggernaut]

OH, I may have found a breakthrough, I followed this post: Samsung Windows drivers problem - Post #13 - XDA Forums and encountered a problem (which if fixed, could be the solution!).

I would get to the point where it wouldnt let me change the driver for my phone, here is the error:

If you could help me through this "Code 10" that could fix this!