Samsung Galaxy S5 reboot issue

[ironass]

Got it checked out and they said there is a short circuit in the motherboard that's why it reboots randomly but they want to charge me $167 to fix even though its still under warranty. Is this not covered under warranty ?

Posted via the Android Central App

See the full warranty coverage details in my previous post. Unless it has been water damaged, I cannot see how, or why, Samsung could charge you. Ask them why and for what the charge relates to.

 

[MuDi10]

They said about negligent use. My phone has not one scratch at the front or back has some border scratches only and no water damage

 

[ironass]

They said about negligent use. My phone has not one scratch at the front or back has some border scratches only and no water damage

Then it is BS. How can one have, "negligent use", of a motherboard? In my country we have the Office of Fair Trading, hopefully you have something similar in Australia that you can threaten them with. Most unlike Samsung, from my experience, to behave like this. Unless there is more to it.

 

[bdski]

have had the same issue. I decided to uninstall Samsung Milk. Now i haven't had a restart in 5 days. So far so good.

 

[FiQ75]

S5 sm-g900f (6.0.1)
AP G900FXXS1CQDB
CP G900FXXU1CQAQ
CSCG900FOLB1CPH1
MALAYSIA XME

hi..my s5 also had a random reboot but when i turn on data connection..takes about a minute lagg..then black screen..and suddenly ask for back up pincode coz restating can't use finger print..have been hard reset it then..problems occurs a couple of weeks after installing all my apps..dunno why the causes..is it the apps or what..using 64GB SD CARD..
Need assistance