Samsung Galaxy S6 Looks like the carrier deceides

[cardboard60]

Emailed Samsung about the S6 Active and the colors of the new Samsung S6 phones.
Looks like we get what our carriers want. Not what the rest of the world wants.


Thank you for taking the time to contact us at Samsung Technical Support. We always appreciate hearing from our customers.

After reviewing your e-mail, we understand that you are having concerns regarding Samsung Galaxy S 6 phone. I will provide you with the information to get assistance regarding your query.

I should inform you that, we in e-mail support channel deals only with the technical troubleshooting for the Samsung US carrier based tablets and mobile devices and do not have information regarding details of planing department, future devices(S 6 Active) from our end.

I would like to inform you that, in the US Samsung manufactures the devices according to the carrier requirement and specifications and release/sell them through respective carriers and does not sell the devices directly in the US. All Samsung products are manufactured to the specifications of the service provider for whom they are produced. So, according to carrier requirements only phone color will be decided.

I would like to inform you that, as of now Samsung Galaxy S 6 will be only available in “Gold Platinum”, “White Pearl” and “Black Sapphire” colors in US.

We are unable to speculate when/if this color product might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website. Please feel free to check with us periodically for updates.

I would have surely helped you better, if the information is available from our end. Hope you would understand our limitations.

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Sincerely,

 

[Jaycemiskel]

Re: Looks like the carrier deceides

Yep, that's how it's always been in the US.

 

[npaladin-2000]

Re: Looks like the carrier deceides

Emailed Samsung about the S6 Active and the colors of the new Samsung S6 phones.
Looks like we get what our carriers want. Not what the rest of the world wants.

And this surprises you? Always do what the customer wants. In the US's cellular ecosystem, the carriers are Samsung's customer. Not us.

 

[Stanley Kubrick]

Re: Looks like the carrier deceides

Played with both...both are great...black is boring, and white is even more boring. WHY do the other countries get the great colors and we don't?
How long will we have to wait to see the green, blue, or even the platinum ones? I want one but I just can't pre-order one until I see the other colors in person. For the amount of money they want for these phones the last thing I want to do is compromise and get one I really don't want only to find out that in a couple of weeks I could have gotten the one I really want and be stuck with the wrong color. So do the other countries not have the black and white available? Also, I couldn't even order the 128 GB version on Verizon (at Best Buy)...but only the 64 or 32? So not only do we not get the color we may want, but we can't even get the storage size we want. I guess I will have to wait and keep using the phone I have. So sad! :'(

 

[LonestarROB]

Re: Looks like the carrier deceides

Played with both...both are great...black is boring, '(

Is the black one BLACK, or does it have a blue-ish tint to it? Like mentioned in some videos.

 

[cardboard60]

Re: Looks like the carrier deceides

The Blue phone in the store looked Black to me. Unless you turned it at a angle you could bearly see it was blue.
Its a dark like Navy blue. But looks Black.

 

[codeda]

Re: Looks like the carrier deceides

The Blue phone in the store looked Black to me. Unless you turned it at a angle you could bearly see it was blue.
Its a dark like Navy blue. But looks Black.

That phone is black not blue. The blue one is a bright blue and that color hasn't been released here.


Sent from my iPhone using Tapatalk

 

[cardboard60]

Re: Looks like the carrier deceides

That phone is black not blue. The blue one is a bright blue and that color hasn't been released here.


Sent from my iPhone using Tapatalk

Know the Samsung man showed me on his tablet for AT&T the colors. And I didn't see the bright blue everybody showed on the forum.
And the colors other than White or black will come out later on. They sell more Black and white phones.

I got on Samsungs site and asked them whats the deal with the colors. Sent them a link to this forum where the colors was posted.
Samsung replied the carriers get what they order. We don't make the decesions for them.
I just know a girl walked up next to me and said is this phone suppose to be Blue, He said yes. It looks black because of the light. I picked it up and said it looks the same color as the Black phone to me.