Samsung Galaxy S8+ serious video issue?

[Almeuit]

Because it sells phones, that is why. Marketing has made people believe that you will get a studio quality 4k camera in a phone. Which is ridiculous, secondly I can recreate this on any phone that shoots 4k video as I have done with the LG g6. Because it comes down to the hardware cannot keep up with the demands of the consumer. Samsung replacing phones isn't recognizing a problem, it's them allowing for defective models that will be produced to be replaced and good customer service.

Sells phones sometimes. I guarantee you go out to the "masses" and ask about 4k video recording on their phone and you will get a blank stare back from them .

 

[1jkent]

I would argue that other phones exhibiting the same problem are either junk phones (not built as top-end units) or are also defective.

There is a problem with at least a good number of these new Samsung handsets. Samsung isn't even arguing that this is normal behavior.

Most importantly: if 4K on phones is just a marketing gimmick, why are there phones that don't have this problem? Why didn't my S6 have this issue? Why are there iPhones that don't have the problem? Your claims ignore these facts.

 

[anon(9918034)]

A true 4k camera cost 400 bucks, that is half the price of a phone. Unless you are willing to pay 1200 for a phone that can shoot 4k how it was meant to. To think a phone is going to have that kind of quality as hilarious and very unrealistic.

If cameras in phones where so damn good. Then cannon ,Nikon and all those other companies would be out of business. There would be no need for Hollywood to spend millions on camera equipment when you have a Galaxy S8+.

Just because something can do something doesn't mean it's going to be the best. A great example is Chevy and Ford they can both make cars, doesn't mean they are good cars.

This is what you get as a consumer when you want quantity over quality. I understand that what I am typing on is just a phone that can browse cat videos and porn and play the occasions game.

Do you buy a phone the call of duty and compete online no, you buy and Xbox because that's what it's meant for. just cause I can game on a phone doesn't mean it's going to be great. The same goes with 4k, sure a phone is capable but it won't compare to a camera dedicated to 4k.

 

[1jkent]

I do not believe that you are contributing to what is otherwise a serious conversation, and I hope that the moderators notice this.

 

[anon(9918034)]

I am sure they have noticed it. I am contributing to this conversation greatly. Because there is. it some major issue with Samsung s8/s8+ cameras. I'd there was there would be hundreds of people that would have commented on this thread say there have this problem. There isn't, there is only a handful of people who say they experience this. The reason for this issue was figured out 2 pages ago. Just because you can't see to grasp that the camera in a phone isn't the same quality as say a cannon is not my fault at all. THIS is still just a phone it's not a professional camera stop expecting professional results from it. That's what it had come down to, if you don't like go back to your Galaxy s6 since it's clearly a better phone for you. Don't come into a thread and try to spread fear about the 10 million plus Galaxy S8/ s8+ that have shipped.

 

[1jkent]

Actually, your claim still doesn't make sense. Repeating it over and over and getting nasty about it doesn't make it true. The jury is still out on what is causing it. And some phones are not having the problem. That means that the phone is defective in some manner. Other phones (no matter what the brand) that are experiencing the problem are also clearly defective in some regard. Macro-blocking of this nature is unacceptable on any phone camera, except for the cheapest, most basic "clunkers".

 

[anon(9918034)]

It's not necessarily a software bug or hardware problem. It's part of the nature of digital photography/videography. When transitioning from a relatively dark area to a much brighter area the sensor is going to have a hard time compensating for the abrupt change. Especially with the small, relatively cheap sensors that smart phones use. If you did the same thing with an iPhone or LG G6 I'd be willing to bet that you'd have the same problem, maybe less pronounced, but the same problem.

The reason that it's not happening or is less pronounced at a lower capture resolution is that there is less data and the camera has an easier time analyzing each frame and then setting the exposure for each frame.

You are absolutely correct sir. 3 different phones, LG G6, S8+, HTC U11. I was able to recreate this issue on all 3 phones just like you predicted. Which in turn means what I have been saying all this time. There is no major issue with this camera. Also it has been like 2 weeks and I still have yet to see a huge flood of the people who are going to have this issue.

 

[tjoebsaurus]

Zanman,

I'm really, really sorry this problem is affecting you, too. My phone was just delivered to the repair facility in Texas today, so I should have some more news over the next couple of days. If they send back a phone (either my original or a replacement) that does the same thing, I'm going to be really irritated. One way or another, though, I'll let everyone here know what happens.

Any updates?

Did you get back the phone?

 

[Anjan Saha]

So I've been facing the same issue for a while. Finally figured out that you need to shoot in pro mode. Lock the iso, shutter speed, exposure. You can keep auto focus and auto hdr enabled. You need to although disable video stabilization. The video comes out super crisp, smooth and really detailed at full 4K. I'll make a video sample and upload to YouTube soon.

 

[F_Benitez]

My S8+ seems just fine in QHD and UHD. After reading the original post, decided to check it out to see if I had the issue. Happy to see that I don't. Best of luck with the fix, tho

 

[Cheryl Massey]

This same problem exists on my Samsung S7 Edge ever since my last software update and the same goes for my boyfriend on his S7. We both use T-Mobile. AND, the exact same video plays perfectly on my Iphone 7 plus. (I have 2 phones - same carrier). T-Mobile is trying to say the carriers are modifying the videos when forwarded thru text or whatever, but that is B.S. I send it with my Iphone and it is received and plays perfectly. I send it with my S7 Edge and it is horribly pixelated and it does this no matter what setting I put my camera on. It's definitely the Samsung phone's issue; this reason alone is why I stopped myself from buying the S8 because I read it was having the same problem. And I just want to reiterate, it did NOT do this prior to the last software update (I am now running Android 7.0). Wish I could roll back and not update.

 

[Cheryl Massey]

If you are using Android 7.0, try forwarding it via text and the receiver of the text will tell you it looks like crapola.

 

[mary beth hale]

If you are using Android 7.0, try forwarding it via text and the receiver of the text will tell you it looks like crapola.

Sending video as mms on Android always looks horrible and pixelated. Sending video via iMessage on an iPhone is entirely different. You really can't compare them.

 

[Brian Earl Spilner]

I have the S8 Plus and just discovered I have this issue too. My friend's iPhone 6 doesn't do this. It's a 4 year old phone......

Was a solution ever found?