If you want a refurb go to the ATT online store. If it's an upgrade you get it for $19.99 but the supply is limited. Also be advised that depending on where you live (I'm in CA) they will charge sales tax on the FULL NO CONTRACT price ($550) on top of the activation ($36). When I ran the numbers it ended up being $100 which only $36 LESS than getting a NEW one at Amazon with FULL warranty. Just doesn't make sense to me to get a refurb that only has a 90 day warranty with such small savings. Your call!