Samsung Mail Change

[HnLA]

Using Samsung mail app, why did they put "Mark as Spam" at the top. It used to be "Mark as Unread". I marked a client as spam by accident and lost a bunch of emails. I hit Unread many, many, many more times than Spam. I cannot remember when I actually marked spam in the app, I would do that on desktop.
I just thought I would post this here in case anyone can do anything about it.

 

[mustang7757]

Hi, which email you use ? I have outlook and some see what you mean

 

[HnLA]

I am not sure why you are asking that. It is all the same on the Samsung mail app. The problem is not the email I use, its that Samsung put Mark as Spam at the top, where Mark as Unread used to be. It is the same for gmail or aol mail.

 

[HnLA]

Maybe a Samsung person monitors this forum?

 

[mustang7757]

I am not sure why you are asking that. It is all the same on the Samsung mail app. The problem is not the email I use, its that Samsung put Mark as Spam at the top, where Mark as Unread used to be. It is the same for gmail or aol mail.

I'm using outlooks in the Samsung email app and don't see what you mean ? Can you provide a screenshot?
You can use
Outlook
Gmail
Yahoo
In the Samsung email app

Maybe a Samsung person monitors this forum?

No , this not a Samsung forums website but I'm a Samsung person

 

[BerryBubbles]

Hi, jumping in here with the screenshot of the Samsung email app.

Samsung reordered the options on the pop-up menu. Maybe 'Mark as spam' is a more widely used selection than 'Mark as unread'. That's my guess.
I also use the Outlook app & 'Mark as unread' is the 4th option on their menu drop down.

 

[HnLA]

Thanks Berry, that is the issue. I use Mark as Unread and Delete 99.99% of the time. I never mark Spam, as spam rarely comes thru, I just delete it, if it does. The new config caused me a problem, as I hit mark as spam by accident, as its the first one, and all of one clients email from the past month was sent to spam and continues to do so, even though I unmarked it.
I think it is was bad decision by Samsung and trying to point that out to Samsung.

 

[spARTacus]

I think one has to select the three dots "more", when in an email to get that specific menu. I guess if one was used to not having "mark as spam" as the top selection, but instead "mark unread", and one always used that, then that could now be a new aspect of the UI to get used to. Fortunately for me, I rarely use the three dots. The swipe left and swipe right from the list of emails view is customizable, to also control mark as unread. Not sure if that helps (probably not really).

 

[spARTacus]

...was sent to spam and continues to do so, even though I unmarked it.
I think it is was bad decision by Samsung and trying to point that out to Samsung.

You should be able to find the emails in the spam folder and select "not spam", I think. I think it could perhaps take a bit to "retrain" the spam filters, but presumably those emails will eventually stop going to spam (I think).

You should identify this poor decision of Samsung's for you, in a review.

 

[HnLA]

Thanks spARTacus. I didnt realize that, it might be easier to swipe right. I never did swiping.
BerryBubbles, nice font, btw

 

[mustang7757]

Hi, jumping in here with the screenshot of the Samsung email app.

Samsung reordered the options on the pop-up menu. Maybe 'Mark as spam' is a more widely used selection than 'Mark as unread'. That's my guess.
I also use the Outlook app & 'Mark as unread' is the 4th option on their menu drop down.

Thank you for your screenshot

 

[BerryBubbles]

Thanks spARTacus. I didnt realize that, it might be easier to swipe right. I never did swiping.
BerryBubbles, nice font, btw

Thank you, the font is called Bauhaus. I think I bought it from Google Play Store.

Swiping is a good option. The settings menu offer a lot of choices.

 

[BerryBubbles]

Thank you for your screenshot

You are most welcome!

 

[spARTacus]

Thanks spARTacus. I didnt realize that, it might be easier to swipe right. I never did swiping....

If you put "delete" in swipe left or swipe right, I found it uses an annoying delay instead of a second prompt. I specifically don't swipe left or right for delete, because of that delay. I actually put an app review in about it.

 

[HnLA]

I had 3 HTC phones before getting this S10. All I can say is that so often in tech, the best does not win out.

 

[spARTacus]

I had 3 HTC phones before getting this S10. All I can say is that so often in tech, the best does not win out.

Agree