Samsung s6 does not find Wifi in cuba

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AC Question

My samsung galaxy s6 found wifi without problems in Europe where i bought it from. In Cuba the devise does not find any wifi networks. Can I fix this somehow? I found an answer somewhere to switch from 5ghz to 2.4 ghz in my device. Does this work and if so how do i do this?
 
I was told the same thing about the app but cant find anyone who knows anything about this .. its so frustrating.. I think I will use my IPhone as a hotspot next time and connect that way .. hopefully that will work ..
 

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