Samsung s6 ringtone problem

Mercedes124

New member
May 5, 2017
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Hi
I have problem with my s6 since last software update.
When i try to add custom ringtone, and push the button "add from phone memory" , it opens only MY DRIVE folder.
And even when i copy song to my drive, and push button to use that song as a ringtone, nothing happens.
Please help.
Thnx
 

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Which app are you using to change the ringtone? If it's an app, make sure the permissions to access your files is correctly set.
 
I just go to settings....sounds...ringtone...and on the bottom of the list, there is button "add from phone memory" like it was before update, and when i push that button, it only opens MY DRIVE folder, not like it was before, when i was able to chose between my drive folder...downloads folder...music folder...etc.
 

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