Samsung S7 active keeps rebooting only way to make it stop is to cool it down

droopybrink

New member
Sep 22, 2017
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S7 active cannot stay on for more than a day , most of the time even less. It goes into a rebooting cycle non stop. If I put it in the freezer for a few min it usually solves the problem but not always. I have clear the cache, done factory reset and changed the battery. Please please help.
 
Is it getting hot? If not, maybe the temp sensor is damaged or has a loose connector making false contact. That would trigger the device to shut off/reboot. There's a sensor test menu (can't remember what it is, but a Google search should be easy) and the temp sensor MIGHT be there for you to test.
 
Sometimes it does get hot but generally that is when it is stuck in the boot loop. It gets hot were the motherboard is located. I googled about the test but to no avail. I can't do anything with that phone, it won't let me even get into the boot menu. When I restart it, it is almost a sure thing it will go into that boot loop again.
 

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