The issue is we haven't bought the new phone yet!Really? This is symantics. If you can still submit a claim it is open. I have used the same receipt for two different promos and both were approved. They are really checking the imei numbers. Either way, they stopped allowing submissions, you can easily go look in the promo card thread and see that . They opened it back up for a few more days. Just wanted to let people who may not be aware know, as you see above someone has already taken advantage. What is the issue?