Screen Protectors

[BBSeattle]

The way zagg protectors work is that they may 'scratch' but as you continue to use your device those 'scratches' work themselves out. That's how the material was engineered. That is basic knowledge of zagg protectors. A quick Google search would have provided that information.

Nothing was misleading, and neither best buy nor zagg did anything wrong.

Sent from my Nexus 4 using Tapatalk 2

And I encourage and support your right to your opinion, nevertheless the product is crap and Best Buy was wrong. Oh and I am enjoying my refund.

 

[JHBThree]

And I encourage and support your right to your opinion, nevertheless the product is crap and Best Buy was wrong. Oh and I am enjoying my refund.

Best buy was not wrong. Next time do your homework before you buy a product.

Sent from my Nexus 4 using Tapatalk 2

 

[BBSeattle]

Best buy was not wrong. Next time do your homework before you buy a product.

Sent from my Nexus 4 using Tapatalk 2

.........and obviously to your dismay, still enjoying that refund

 

[Jennifer Stough]

.........and obviously to your dismay, still enjoying that refund

Look, we get it. You complained loudly enough over something that was not the fault of the provider, and you managed to get your money back and effectively screw over a few businesses in the process. Good for you. Enjoy that $15 you worked so hard for. But for future reference, to avoid scamming anyone else out of a product that will now have to be thrown away, warranty claims or refunds are for defective products. Ie, the adhesive doesn't work, the protector was torn before you recieved it, the cut doesn't align properly, etc. Not because you didn't understand the functions of the product and it wasn't what you expected. That is no ones fault but yours for not reading the description of the device. It is common knowledge that zagg products have what is commonly known as an "orange peel effect," so complaining that the surface had a tacky feel is just rehashing what is known about the product. The soft rubbery material of the product is what allows it to gradually (meaning over time) heal the scratches made to the protector.

Sent from my Verizon Droid DNA

 

[BBSeattle]

Look, we get it. You complained loudly enough over something that was not the fault of the provider, and you managed to get your money back and effectively screw over a few businesses in the process. Good for you. Enjoy that $15 you worked so hard for. But for future reference, to avoid scamming anyone else out of a product that will now have to be thrown away, warranty claims or refunds are for defective products. Ie, the adhesive doesn't work, the protector was torn before you recieved it, the cut doesn't align properly, etc. Not because you didn't understand the functions of the product and it wasn't what you expected. That is no ones fault but yours for not reading the description of the device. It is common knowledge that zagg products have what is commonly known as an "orange peel effect," so complaining that the surface had a tacky feel is just rehashing what is known about the product. The soft rubbery material of the product is what allows it to gradually (meaning over time) heal the scratches made to the protector.

Sent from my Verizon Droid DNA

Yes I did, complain loudly enough about a product that did not perform as suggested. Some people are sheep, I get that.
Not sure what I did exactly to you but to suggest that I "scammed anyone" is a strong accusation.
As far understanding the function of the products I would say that I understood them quite well, hence the returning of the faulty product.
You suggesting that there is "common knowledge" regarding Zagg products, well, that's just stupid. You are implying that everyone and anyone should know about the properties of Zagg products, really?
I think your misuse of the phrase "common knowledge" is just dumb enough to disqualify you from this conversation.
Ya might want to get on your horse and go track down everyone below and share your "common knowledge" argument, it appears they (like me) too are not as well informed as you.
(not Provided) | Zagg - InvisibleSHIELD Antiglare Screen for Apple? iPad? Reviews - Buzzillions.com
http://www.droidforums.net/forum/android-accessories/11126-zagg-shield-looks-like-garbage-anyone.html
YOU HAVE BEEN WARNED - Zagg InvisibleShield HD - xda-developers
Just Bought A ZAGG Screen Protector And It's Horrible - MacRumors Forums
'Terrible, terrible, awful, terrible!' - Zagg invisibleSHIELD cellular phone screen protector user review and rating - CNET Reviews

Wow, did you see that last link? cnet site user rankings of Zaag.....looks like you have a lot of educating to do...good luck!

I rest my case....and still enjoying the refund. Bought a much better screen protector for 1/3 the price and later had an ice cream cone with the change.

 

[garl6]

why did you buy a zagg in the first place when there are multiple sources stating it's bad? i mean, you even found them yourself.

 

[BBSeattle]

why did you buy a zagg in the first place when there are multiple sources stating it's bad? i mean, you even found them yourself.

Very solid question; I was not aware until after the fact.
I bought the product based on my conversation with the Best Buys salesman.
After I had problems I started looking into the product to see if there was any basis to concerns.

 

[Jennifer Stough]

Yes I did, complain loudly enough about a product that did not perform as suggested. Some people are sheep, I get that.
Not sure what I did exactly to you but to suggest that I "scammed anyone" is a strong accusation.
As far understanding the function of the products I would say that I understood them quite well, hence the returning of the faulty product.
You suggesting that there is "common knowledge" regarding Zagg products, well, that's just stupid. You are implying that everyone and anyone should know about the properties of Zagg products, really?
I think your misuse of the phrase "common knowledge" is just dumb enough to disqualify you from this conversation.
Ya might want to get on your horse and go track down everyone below and share your "common knowledge" argument, it appears they (like me) too are not as well informed as you.
(not Provided) | Zagg - InvisibleSHIELD Antiglare Screen for Apple? iPad? Reviews - Buzzillions.com
http://www.droidforums.net/forum/android-accessories/11126-zagg-shield-looks-like-garbage-anyone.html
YOU HAVE BEEN WARNED - Zagg InvisibleShield HD - xda-developers
Just Bought A ZAGG Screen Protector And It's Horrible - MacRumors Forums
'Terrible, terrible, awful, terrible!' - Zagg invisibleSHIELD cellular phone screen protector user review and rating - CNET Reviews

Wow, did you see that last link? cnet site user rankings of Zaag.....looks like you have a lot of educating to do...good luck!

I rest my case....and still enjoying the refund. Bought a much better screen protector for 1/3 the price and later had an ice cream cone with the change.

Seeing as I did not personally attack you in anyway, much of what you said and your attitude about it is uncalled for. I never said that zagg was a superior product, nor am I a user or endorser of their products. In fact, to rest my case, I have never even used a zagg protector. The only screen protector I have ever used is the oem Verizon protecor for the droid DNA. Yet somehow, miraculously, I know how they work. Why is that, you say? Because anyone who researches what they buy before buying it can find that information. Perhaps common knowledge was the wrong term, but commonly available information is not. Its not hard to find. If you don't value your money enough to research a product before purchasing it, it is on your shoulders to be disappointed it it. Regardless of that disappointment, I know enough to know that just because you don't like a product that is *not reuseable, and therefore non returnable unless defected* doesn't mean you can take it back and get a refund. Then complain when you are told you can't get a refund and push blaim on the companies when the blame falls on you. That's like buying a pair of panties (lets say, the ones that guarantee weight loss), wearing them for a few days, and then trying to return them because the results were not as quick as you expected. What you did was scamming a company out of a product and their revenue for that product. They provided you with the product, it was non defective, yet you "returned it" because it didn't meet your expectations, and insisted and insisted until they decided to just cut their losses and refund you. Therefore they are without the product and without the revenue. All because you didn't know how the product functioned. Enjoy that icecream.

Edit: if you don't like my term "scamming" feel free to subsitute it with "jipping." Regardless, you ripped off a company for $15 and a product, because you didn't know how that product worked.

Sent from my Verizon Droid DNA

 

[Jennifer Stough]

Oh, and in the future, don't take advice from a BB representative or any carrier representatives unless you know the product they are recommending is accountable. They have a tendacy to have a quota to meet and get commisions for upsaling.

Sent from my Verizon Droid DNA

 

[BBSeattle]

Seeing as I did not personally attack you in anyway, much of what you said and your attitude about it is uncalled for. I never said that zagg was a superior product, nor am I a user or endorser of their products. In fact, to rest my case, I have never even used a zagg protector. The only screen protector I have ever used is the oem Verizon protecor for the droid DNA. Yet somehow, miraculously, I know how they work. Why is that, you say? Because anyone who researches what they buy before buying it can find that information. Perhaps common knowledge was the wrong term, but commonly available information is not. Its not hard to find. If you don't value your money enough to research a product before purchasing it, it is on your shoulders to be disappointed it it. Regardless of that disappointment, I know enough to know that just because you don't like a product that is *not reuseable, and therefore non returnable unless defected* doesn't mean you can take it back and get a refund. Then complain when you are told you can't get a refund and push blaim on the companies when the blame falls on you. That's like buying a pair of panties (lets say, the ones that guarantee weight loss), wearing them for a few days, and then trying to return them because the results were not as quick as you expected. What you did was scamming a company out of a product and their revenue for that product. They provided you with the product, it was non defective, yet you "returned it" because it didn't meet your expectations, and insisted and insisted until they decided to just cut their losses and refund you. Therefore they are without the product and without the revenue. All because you didn't know how the product functioned. Enjoy that icecream.

Sent from my Verizon Droid DNA

My attitude? Suggesting one is scamming is not reason enough for attitude?
I purchased a product based on the what the salesman said as well as the package.
Your level of willful ignorance is troubling. Not liking the product? Of course I didn't like the product, it failed.
I would be lying if I said I did an in depth research on every $20 item I purchased and so would you.
"They provided you with the product, it was non defective, yet you "returned it" because it didn't meet your expectations"
Actually, it didn't meet their expectations as specified on their packaging and website.
Being that you have no experience with the product and do not know me from Adam, I would say that you are making way to many assumptions.
Argumentative people scream for help all the time, I am just dumb for responding.

My point in mentioning my experience was to give some of our friends here on the site something to think about if considering the Zagg line of products.
Certainly everyone will make their own decisions. Just wanted to share so there were no surprises similar to mine.

Thank you, the ice cream was delicious.

 

[BBSeattle]

Seeing as I did not personally attack you in anyway, much of what you said and your attitude about it is uncalled for. I never said that zagg was a superior product, nor am I a user or endorser of their products. In fact, to rest my case, I have never even used a zagg protector. The only screen protector I have ever used is the oem Verizon protecor for the droid DNA. Yet somehow, miraculously, I know how they work. Why is that, you say? Because anyone who researches what they buy before buying it can find that information. Perhaps common knowledge was the wrong term, but commonly available information is not. Its not hard to find. If you don't value your money enough to research a product before purchasing it, it is on your shoulders to be disappointed it it. Regardless of that disappointment, I know enough to know that just because you don't like a product that is *not reuseable, and therefore non returnable unless defected* doesn't mean you can take it back and get a refund. Then complain when you are told you can't get a refund and push blaim on the companies when the blame falls on you. That's like buying a pair of panties (lets say, the ones that guarantee weight loss), wearing them for a few days, and then trying to return them because the results were not as quick as you expected. What you did was scamming a company out of a product and their revenue for that product. They provided you with the product, it was non defective, yet you "returned it" because it didn't meet your expectations, and insisted and insisted until they decided to just cut their losses and refund you. Therefore they are without the product and without the revenue. All because you didn't know how the product functioned. Enjoy that icecream.

Edit: if you don't like my term "scamming" feel free to subsitute it with "jipping." Regardless, you ripped off a company for $15 and a product, because you didn't know how that product worked.

Sent from my Verizon Droid DNA

Really? Need to get ugly and accuse people of things you know nothing of?
Scamming, jipping, ripping off?
Amazing, reminds me of the monkey that can't figure out a puzzle so he hits it and breaks it.
Take a deep breath, just faceless names on a cell phone forum.

 

[Jennifer Stough]

Really? Need to get ugly and accuse people of things you know nothing of?
Scamming, jipping, ripping off?
Amazing, reminds me of the monkey that can't figure out a puzzle so he hits it and breaks it.
Take a deep breath, just faceless names on a cell phone forum.

Please tell me where I got ugly and accused anyone of anything? It is unfortunate that you did not like the product, but put blame where it belongs. The item was NOT defective therefore the return was not warranted. That has been my only point. I have not called names or gotten hateful. Ripping off the company was, I am sure, not your purpose, but that is what happened. It is a fact that the item was not defective, but you did not like it. So you demanded a refund. Refund was denied, bases for denial was given. You complained until the companies in question gave in and refunded you. Purposefully or not the company WAS ripped off of an item and the revenue for it. There are no accusations or assumptions in that statement.

Sent from my Verizon Droid DNA

 

[JHBThree]

My attitude? Suggesting one is scamming is not reason enough for attitude?
I purchased a product based on the what the salesman said as well as the package.
Your level of willful ignorance is troubling. Not liking the product? Of course I didn't like the product, it failed.
I would be lying if I said I did an in depth research on every $20 item I purchased and so would you.
"They provided you with the product, it was non defective, yet you "returned it" because it didn't meet your expectations"
Actually, it didn't meet their expectations as specified on their packaging and website.
Being that you have no experience with the product and do not know me from Adam, I would say that you are making way to many assumptions.
Argumentative people scream for help all the time, I am just dumb for responding.

My point in mentioning my experience was to give some of our friends here on the site something to think about if considering the Zagg line of products.
Certainly everyone will make their own decisions. Just wanted to share so there were no surprises similar to mine.

Thank you, the ice cream was delicious.

The product did not fail. You just didn't understand how the product was supposed to work. When the product acted as it was supposed to, you threw a temper tantrum and got them to refund your money even though you did not deserve it.

Sent from my Nexus 4 using Tapatalk 2

 

[BBSeattle]

Please tell me where I got ugly and accused anyone of anything? It is unfortunate that you did not like the product, but put blame where it belongs. The item was NOT defective therefore the return was not warranted. That has been my only point. I have not called names or gotten hateful. Ripping off the company was, I am sure, not your purpose, but that is what happened. It is a fact that the item was not defective, but you did not like it. So you demanded a refund. Refund was denied, bases for denial was given. You complained until the companies in question gave in and refunded you. Purposefully or not the company WAS ripped off of an item and the revenue for it. There are no accusations or assumptions in that statement.

Sent from my Verizon Droid DNA

No accusations? Your comments are not fact, just your simple opinion.
You ramble on about not accusing or getting ugly and then finish the thought with "Ripping off the company".
Coo...Coo.....
Again, it must really suck having to be right.
Again just a matter of willful ignorance. Just because you type the words do not make them true.

 

[Jennifer Stough]

Of course I didn't like the product, it failed.
I would be lying if I said I did an in depth research on every $20 item I purchased and so would you.
"They provided you with the product, it was non defective, yet you "returned it" because it didn't meet your expectations"
Actually, it didn't meet their expectations as specified on their packaging and website.
Being that you have no experience with the product and do not know me from Adam, I would say that you are making way to many assumptions.

But the product did not fail. It performed as it was intended to. Perhaps zagg could do a better job in explaining what they mean by scratch proof on their labelling, and the BB representative should have explained to you how the product works. I will give you that. Even not having hands on expierence with the product, I am aware of how it is intended to work. It did not measure up to what I was looking for in a screen protector, that is why I chose not to purchase it. But unlike you, I do research everything I intend to purchase to ensure that I will get the most of of my money. Whether it be cases, screen protectors, cell phones, restaurants I am to eat at, places I am going to visit... I spend much time researching so that when I AM jipped out of my money, I have a foot to stand on. You are right, I do not know you from Adam, and I have no personal bones to pick with you, nor any negaitive opinions of you. I just merely stated that you were not warranted the return, and why.

Sent from my Verizon Droid DNA

 

[BBSeattle]

The product did not fail. You just didn't understand how the product was supposed to work. When the product acted as it was supposed to, you threw a temper tantrum and got them to refund your money even though you did not deserve it.

Sent from my Nexus 4 using Tapatalk 2

It failed big guy, it failed miserably....it failed like Oprah on a diet.
The Zagg product is not recommended to anyone that wants an "invisible, scratch proof protector"...oh wait, it says that right on the box.
I forgot, "common knowledge" is that the protector is not clear regardless of what the manufacturer PRINTS ON THEIR PACKAGE.

 

[Jennifer Stough]

No accusations? Your comments are not fact, just your simple opinion.
You ramble on about not accusing or getting ugly and then finish the thought with "Ripping off the company".
Coo...Coo.....
Again, it must really suck having to be right.
Again just a matter of willful ignorance. Just because you type the words do not make them true.

Does the company have a product that they can repackage and sell? Do they have the revenue from the sale of the product? Was the product defective? No, No, and No. Therefor the company WAS ripped off. Again, its not like you did it intentionally. You really did have no knowledge of the product and how it worked, and you felt entitled to a refund. But even you must know that since the product wasn't defective from a factory stand point, and that the product was used, that you weren't supposed to be given a refund. I don't understand where the argument comes in at. Yes, you got the refund. But it is not for fault of Zagg products or Best Buy that you did not like the product.

Sent from my Verizon Droid DNA

 

[BBSeattle]

But the product did not fail. It performed as it was intended to. Perhaps zagg could do a better job in explaining what they mean by scratch proof on their labelling, and the BB representative should have explained to you how the product works. I will give you that. Even not having hands on expierence with the product, I am aware of how it is intended to work. It did not measure up to what I was looking for in a screen protector, that is why I chose not to purchase it. But unlike you, I do research everything I intend to purchase to ensure that I will get the most of of my money. Whether it be cases, screen protectors, cell phones, restaurants I am to eat at, places I am going to visit... I spend much time researching so that when I AM jipped out of my money, I have a foot to stand on. You are right, I do not know you from Adam, and I have no personal bones to pick with you, nor any negaitive opinions of you. I just merely stated that you were not warranted the return, and why.

Sent from my Verizon Droid DNA

Perhaps zagg could do a better job in explaining what they mean by scratch proof on their labelling,
And that pretty much sums it up; we are good.
I hope the rest of your day is the best ever and I'm sorry you had to put up with me over this.

 

[BBSeattle]

Does the company have a product that they can repackage and sell? Do they have the revenue from the sale of the product? Was the product defective? No, No, and No. Therefor the company WAS ripped off. Again, its not like you did it intentionally. You really did have no knowledge of the product and how it worked, and you felt entitled to a refund. But even you must know that since the product wasn't defective from a factory stand point, and that the product was used, that you weren't supposed to be given a refund. I don't understand where the argument comes in at. Yes, you got the refund. But it is not for fault of Zagg products or Best Buy that you did not like the product.

Sent from my Verizon Droid DNA

Ok hold on, your confusing me again.
Does the company have a product that they can repackage and sell? Do they have the revenue from the sale of the product? Was the product defective? No, No, and No. Therefor the company WAS ripped off. Of course they do not have a product they can repackage or resell. So let's take your magic panty example; the company claims that these panties will magically make you lose weight, you wear them several times but you don't lose an ounce. So you take these "defective" panties back because they did not perform as described. You get refund, did you now just rip off the company (because we both know those things aren't going back on the shelf.
Or another, you buy an electric drill....it doesn't drill, you take it back. You get your money back, are you a scammer? Again, the drill doesn't work, why would they put it back on the shelf?

Companies do not put defective, warranty items back on the shelf...it cannot be sold as new, it's against the law.
This I know, I processed warranty items electronically for a large company years ago. Defective product never goes back on the shelf. It either gets sent back to the manufacturer or destroyed in the field.

 

[Paul627g]

So do we have everything resolved now? We all good friends and happy members again?

I hope so, I hate seeing people bicker back and forth.

Enjoy your evening.

Paul627g
Forums Moderator.