H huntnyc Well-known member Jul 17, 2013 87 0 0 Aug 29, 2016 #1 Running my TMobile Note 4 on latest OS and when I scroll in Youtube it causes crash. Anyone else see this and any solutions? Thanks.
Running my TMobile Note 4 on latest OS and when I scroll in Youtube it causes crash. Anyone else see this and any solutions? Thanks.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,145 8,665 113 Aug 30, 2016 #2 Have you already tried clearing the YouTube app cache/data?
H huntnyc Well-known member Jul 17, 2013 87 0 0 Aug 30, 2016 #3 Yes I have. Just happens when I scroll through a lot of videos.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,145 8,665 113 Aug 30, 2016 #4 Was YouTube preinstalled on the phone? If so, see if it happens in Safe Mode: Galaxy Note 4 Safe Mode: What you need to know | Android Central Another thing to try is a cache partition wipe: https://support.t-mobile.com/docs/DOC-28932
Was YouTube preinstalled on the phone? If so, see if it happens in Safe Mode: Galaxy Note 4 Safe Mode: What you need to know | Android Central Another thing to try is a cache partition wipe: https://support.t-mobile.com/docs/DOC-28932