Second Hand Note 7 Recall Thread
- Thread starter Bimmerman
- Start date
I got a call from samsung theyre gonna arrange stericycle to exchange for s7 edge... at my convinience and refund 200 bal includes a 100 courtesy plus 25 added for case. with a check told them im not gonna be phoneless
That's exactly what I did. I will warn you, my ticket was made on the 4th of November and I didn't meet with the guy from Steri-Cycle until the 23rd. When they say 48-72 business hours they don't mean 2-3 business days, they mean actual hours. So like 9 days. Make sure when you meet him that he gives you the tracking number on the boxes. Now that I've exchanged my phones for an s7 edge they are supposed to be starting on my refund, well my phones still haven't been received by Samsung and they said there isn't a thing they can tell me because I didn't get all the info from Steri-Cycle. Really? It's MY duty to get the tracking info from Steri-Cycle when Steri-Cycle doesn't even hardly know what's going on! Um, did Samsung not send the return boxes? Shouldn't THEY have that info? I'm sick of this crap.
I received my full reimbursement check today!!! I mailed my phone through UPS on October 13th and it was received on October 17th at their warehouse. I received an email with the 168/169 messages on sunday November 27th and received my check today. Overall, it took well over a month and a half for the whole process. An awful and stressful ordeal but finally over with. I think what helped the most was just pestering the **** out of Samsung by calling them on a daily basis requesting updates. I do have another Note 7 but will try and flash/root it before I hand it over and have to deal with this nightmare all over again.
No check here yet, and if I don't get it on Monday I'm lighting them up over the phone.
My '28 business days'(stalling-a** SOBs) ended Friday
My '28 business days'(stalling-a** SOBs) ended Friday
No check as well, I'm **** ed my 168/169 email was on Sunday 27 of Nov and as of Dec 3 no check. I called and they said no update and that I'll be mailed out wtf.
Hey guys I'm really sorry I haven't been on it came through normal mail even though she said it would come through UPS the amount is 945.11 if someone tells me how I will gladly post a picture
Hey guys I'm really sorry haven't been on it came through normal male even though she said ups about a week after my 169 email I sent it in on October 17 it is for 945.11 I bought it completely second hand don't give up if anyone can tell me how I'll gladly post a pic of the check
received my check today.
Recap
Recap
- called the 855# in october and opened #511 ticket.
- Note 7 was received by Samsung on 10/24.
- Been following up weekly to check on status.
- never received any samsung confirmation email during the process, even when the check was issued.
- The check was processed on 11/29 and received it on12/5 via USPS even though Samsung said a few times it was coming via UPS.
Received my check today via USPS mail, in the amount of $924.33. The check is coming from New Jersey... I received my "169" email on the 27th of November, so it took about a full 7 business days to get it from the time I received that email. Good luck to ALL!
mikef91
Trusted Member
- Feb 18, 2015
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Received my second check today. Received 169 email on the 27th. As I stated in earlier posts based on timing from my first check, it is about a week between receiving the email and then getting the check. Good luck to everyone else. I'm officially free and clear of my 2 Note 7s and actually made a few bucks from the refunds.
eao1991
Well-known member
- Jan 6, 2012
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Finally. I never got the 169 email, but my check finally arrived today. They got my phone back on October 25 and I've been keeping up with the status weekly by phone. Two reps I talked to around early to mid November stated the check would be arriving by the second week of December. I actually called this morning to get another update since I never got the 169 email. The rep told me it had been sent out on December 2. She said UPS, but it arrived via USPS in a regular envelope.
Got my check for $937.xx today!
Like the others that got 169 email on 11/27, it came from NJ and was postmarked on 12/2
Good luck to all those still waiting for their checks, they are being sent!
So f***ing glad to be done with Samsung*
*unless they make a Galaxy 8 Pro w/ SPen AND they give us 50% you upfront discount
Like the others that got 169 email on 11/27, it came from NJ and was postmarked on 12/2
Good luck to all those still waiting for their checks, they are being sent!
So f***ing glad to be done with Samsung*
*unless they make a Galaxy 8 Pro w/ SPen AND they give us 50% you upfront discount
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I finally got my check for $925.99 sprint carrier they received my note 7 on Oct 24 and I got my 168/169 email on Sunday the 27 of November and as of monday Dec 5 I got my check came regular mail usps. Check date 11/29/16 and postmark Dec/02/16 and return address is Ridgefield NJ. But shipped from zip 28110. Checks are being sent. Keep call and pressuring them they will mail out checks. I started the process in early October so almost 2 months waiting for a check.
Got my check today as well. Glad to see a lot of others getting theirs as well. For those who don't have anything yet, stay patient.
Sharing my timeline.
- I placed my first call on 10/17/16, I received my box on 10/20/16.
- Sent my box on 10/21/16, they received it on 10/26/16.
- 167/168/169 Emails all on 11/27/16.
- I got my check today 12/5/16 ($958.12).
- I placed my first call on 10/17/16, I received my box on 10/20/16.
- Sent my box on 10/21/16, they received it on 10/26/16.
- 167/168/169 Emails all on 11/27/16.
- I got my check today 12/5/16 ($958.12).
So, I received the 168 and 169 emails on 11/27 also...did not receive my check today.. anyone else in the same boat?
I've been very patient but maybe it's time to call them up
I've been very patient but maybe it's time to call them up
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