secure folder

[tucsonas]

I did a search but haven't found anything, Just got a new S21+ and tried to move a video from gallery to secure folder, I used the "move to secure folder" "button" and it said "moving to secure folder" but it is no where to be found, my old note 10 performed this function flawlessly, anyone have any idea on how to find where it put my video? I tried several unimportant pictures and same thing, it gave a notice that it was moving to secure folder, but cant find it anywhere, any help would be greatly appreciated, it is a video that is precious to me that I can not re create

again I apologize if this has been answered...

 

[Post Nine]

maybe clear cache and data for the secure folder and set up the secure folder again?

 

[tucsonas]

I don't see the video in gallery (old place) or secure (where I thought it was going), wouldn't clearing cache and data lose it if it is there? Pardon my ignorance not 100% sure how clear cache and data pertain to files that the app uses, (don't want to clear anything until I have no other options (maybe I am there already)

 

[mustang7757]

I don't see the video in gallery (old place) or secure (where I thought it was going), wouldn't clearing cache and data lose it if it is there? Pardon my ignorance not 100% sure how clear cache and data pertain to files that the app uses, (don't want to clear anything until I have no other options (maybe I am there already)

[I took care your duplicate]

 

[Johnson21x]

did you look in the secure folder? and then go down to gallery?

 

[tucsonas]

update, I figured it out, It appeared that is was not in the secure folder gallery nor was it in the normal gallery, but what I did do, was I added the camera to the secure folder, once I did that I could access the video that way, so that was a relief, not sure why it doesn't show up in the secure folder gallery, but at least I did not lose it,