Seido Case For EVO 4g LTE Probelms

Sh3ngLong

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May 16, 2010
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Did you guys try what I did? It's working for me so far. I'm not sure returning the case for another one will fix the issue. It seems like it's a design flaw.

Yeah, I'll try it out after I get a response from Seidio. I've asked them if they can do a cut-out for every button on the phone, like they did for the OG EVO.

I remember in their first batch of cases for the Palm Pre, the hole around the flash was so small that it blocked a lot of the lighting when taking a picture, causing some weird halo effect in the picture. When a bunch of us reported the issue, Seidio did a quick turn around and sent us a new replacement right away with a much bigger hole.

I'm hoping to get the same quick turn-around with this case. If they ask me to return the case for the replacement, then I won't mess with the case. But if they say to keep it (as they did a few times in the past), then I'll mess with it. :)
 

seidioseidio

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Nov 2, 2009
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Hello,

Thank you all for your interest in Seidio products and we appreciate you bringing this to our attention. We have seen some tolerance issues with the EVO 4G LTE affecting a small batch of cases, if you are having some issues with your power and/or camera buttons, please contact us here on from forum via PM, or Customer Service directly at 832-204-1118 & customerservice@seidioonline.com. We will replacement your case at no cost to you.

Thank you again and please let us know if you have any other questions or comments!

Regards,
 

seidioseidio

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Nov 2, 2009
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Yeah, I'll try it out after I get a response from Seidio. I've asked them if they can do a cut-out for every button on the phone, like they did for the OG EVO.

I remember in their first batch of cases for the Palm Pre, the hole around the flash was so small that it blocked a lot of the lighting when taking a picture, causing some weird halo effect in the picture. When a bunch of us reported the issue, Seidio did a quick turn around and sent us a new replacement right away with a much bigger hole.

I'm hoping to get the same quick turn-around with this case. If they ask me to return the case for the replacement, then I won't mess with the case. But if they say to keep it (as they did a few times in the past), then I'll mess with it. :)

Hello!

Your feedback is very important to us and we will definitely forward this along to our Product Development Team for product suggestions and keep you all updated!

Regards,