Ship with DHL

[Savetherocks]

If any of you are buying a Galaxy Nexus (or anything else from aborad, for that matter), I highly recommend that you ship with DHL. I ordered with Clove UK and selected DHL for the shipment, which was the cheapest one that they offered. To my unpleasant surprise, the phone arrived after just two days here in the US... while I wasn't home. I ordered the phone on Tuesday, it shipped out on Wednesday and arrived on Friday morning. Afraid I was going to have to wait the entire weekend without being able to play with the Nexus, I called their customer support line to see if I could pick it up myself (there wasn't much information about this online). However, rather than telling me where I could pick it up at the end of the day, they went the extra mile: they contacted the driver himself, who agreed to come back to my house and deliver it after his shift had ended... who does that?

I'm extremely satisfied with the speed and customer service of DHL and couldn't recommend them more strongly (and I'm not being paid to say this... although that would be nice).

 

[bigcatman]

Wow. I wish UPS or FedEx cared about their customers lol I tried to pick up a package from FedEx after I missed it and the customer service treated me rudely, pretty much telling me to suck it up and wait till tomorrow for the 2nd try.

 

[philly]

If any of you are buying a Galaxy Nexus (or anything else from aborad, for that matter), I highly recommend that you ship with DHL. I ordered with Clove UK and selected DHL for the shipment, which was the cheapest one that they offered. To my unpleasant surprise, the phone arrived after just two days here in the US... while I wasn't home. I ordered the phone on Tuesday, it shipped out on Wednesday and arrived on Friday morning. Afraid I was going to have to wait the entire weekend without being able to play with the Nexus, I called their customer support line to see if I could pick it up myself (there wasn't much information about this online). However, rather than telling me where I could pick it up at the end of the day, they went the extra mile: they contacted the driver himself, who agreed to come back to my house and deliver it after his shift had ended... who does that?

I'm extremely satisfied with the speed and customer service of DHL and couldn't recommend them more strongly (and I'm not being paid to say this... although that would be nice).

DHL as a whole actually has horrible customer service, you can get this sort of service from any of the carriers depending on a little luck and charm.

I actually had a fedex station have the driver meet me at a local mcdonalds that was about a 30 minute drive from where he was suppose to be to drop me off a 20 dollar pair of speakers from newegg. But Ive also dealt with shipping for many years.. and pretty much any carrier is as likely as the other to do this for you.

 

[Akuma]

DHL as a whole actually has horrible customer service, you can get this sort of service from any of the carriers depending on a little luck and charm.

I actually had a fedex station have the driver meet me at a local mcdonalds that was about a 30 minute drive from where he was suppose to be to drop me off a 20 dollar pair of speakers from newegg. But Ive also dealt with shipping for many years.. and pretty much any carrier is as likely as the other to do this for you.

Agreed, my FedEx driver gave me his home address and took a package from the FedEx facility that was shipped to my house when I wasn't home, brought it to his house and I went there and picked it up

 

[Tom S.]

Agreed, my FedEx driver gave me his home address and took a package from the FedEx facility that was shipped to my house when I wasn't home, brought it to his house and I went there and picked it up

I get a decent amount of packages from Fedex and the guy knows where my wife works and drops them off there. Beats me having to be at home or signing a waiver. I always choose Fedex. I don't like UPS because they will actually sit on packages so they don't delivered earlier than the paid for service.

 

[Scottatron]

I chose DHL as they ship direct from the UK to my home city Melbourne, Australia.

Fedex goes to China, then Singapore, then Sydney, then on to Melbourne.