Shipping notification....Who's first?
- Thread starter jrog28
- Start date
hope nobody notices there is one guy in the conference room tweeting everything during the conference call....
^^^As per Inside.Sprint.Now.
Thanks to this dude for making this nightmare easier to handle. Props!
Thanks to this dude for making this nightmare easier to handle. Props!
See what happens when I go back and read something. I wondered why my butt was vibrating again. LOL!
Phones shipping?????
BALLLLLIN!!!!!!
Should've been sent from my HTC EVO 4G LTE using Android Central Forums.
BALLLLLIN!!!!!!
Should've been sent from my HTC EVO 4G LTE using Android Central Forums.
bigrey81
Well-known member
- Jun 7, 2010
- 331
- 6
- 0
Update update update ! CONTACT I.S.N.
LEGAL
ABOUT
HOME
HTC EVO 4G LTE: Some have cleared, awaiting launch date.
As of this afternoon’s launch update call, I have learned that only some shipments have cleared customs at the Louisville warehouse. It turns out that they are not being cleared per model, as we thought, but rather per shipment. Which, in hindsight makes sense, but had not crossed my mind before. I do not know how many ‘shipments’ were received, but as of 3PM today, it was reported that about half had cleared. I also learned that the update came so late in the day, because they were awaiting to see if they would complete today or not. It is anticipated that they would finish this afternoon, or tomorrow at the latest.
NOTE: this does NOT mean they are checking every phone, as some have asked – it simply means they are testing a sample from each shipment (each shipment contains 1,000′s of devices, and they only sample 1), and that sample does not get shipped out, so no worries about getting a ‘used’ device. There was also some mention of some additional reasons why they were checking actual samples, instead of just going by the paperwork, but no real details were given on the call.
OK. So the big question is when will they ship. If they finish late tonight or tomorrow, they would ship as soon as tomorrow night. At any point after that, they will ship on the night they are completed. You won’t hear this from care or stores if you ask, because they are being told to give the customary ‘unsure/out of our hands’ responses you’ve already heard already, because we can’t be 100% sure of when they will finish. And since they delay is expected to be short, they will launch all at once (not ship out half now, the rest in a day or two)… and all pre-orders WILL get their devices first. It’s still planned that the launch date will be this week, as they could be finished as soon as tomorrow.
I know there’s probably more, as it was a crazy long call, but I wanted to get as much too you guys as quickly as I could. I’ll reread this after I post it, and post any updates as needed. The next launch update call is tomorrow afternoon.
… and here’s the updated/same answer that has been re-provided to care:
Q: What is the status of pre-order and when will pre-order devices be delivered?
HTC is working with U.S. Customs for a speedy resolution and your pre-order fee still holds the device. We will provide a ship date as soon as possible. We maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.
LEGAL
ABOUT
HOME
HTC EVO 4G LTE: Some have cleared, awaiting launch date.
As of this afternoon’s launch update call, I have learned that only some shipments have cleared customs at the Louisville warehouse. It turns out that they are not being cleared per model, as we thought, but rather per shipment. Which, in hindsight makes sense, but had not crossed my mind before. I do not know how many ‘shipments’ were received, but as of 3PM today, it was reported that about half had cleared. I also learned that the update came so late in the day, because they were awaiting to see if they would complete today or not. It is anticipated that they would finish this afternoon, or tomorrow at the latest.
NOTE: this does NOT mean they are checking every phone, as some have asked – it simply means they are testing a sample from each shipment (each shipment contains 1,000′s of devices, and they only sample 1), and that sample does not get shipped out, so no worries about getting a ‘used’ device. There was also some mention of some additional reasons why they were checking actual samples, instead of just going by the paperwork, but no real details were given on the call.
OK. So the big question is when will they ship. If they finish late tonight or tomorrow, they would ship as soon as tomorrow night. At any point after that, they will ship on the night they are completed. You won’t hear this from care or stores if you ask, because they are being told to give the customary ‘unsure/out of our hands’ responses you’ve already heard already, because we can’t be 100% sure of when they will finish. And since they delay is expected to be short, they will launch all at once (not ship out half now, the rest in a day or two)… and all pre-orders WILL get their devices first. It’s still planned that the launch date will be this week, as they could be finished as soon as tomorrow.
I know there’s probably more, as it was a crazy long call, but I wanted to get as much too you guys as quickly as I could. I’ll reread this after I post it, and post any updates as needed. The next launch update call is tomorrow afternoon.
… and here’s the updated/same answer that has been re-provided to care:
Q: What is the status of pre-order and when will pre-order devices be delivered?
HTC is working with U.S. Customs for a speedy resolution and your pre-order fee still holds the device. We will provide a ship date as soon as possible. We maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.
5/24 expected delivery date from Sprint. Wonder when Best Buy will have them in? I leave for vacation Friday morning...damn
Inside.Sprint.Now @InsideSprintNow
CANCEL THAT. DEVICES ARE NOW SHIPPING., EVOS ARE NOW SHIPPING. JUST GOT THE UPDATE.
CANCEL THAT. DEVICES ARE NOW SHIPPING., EVOS ARE NOW SHIPPING. JUST GOT THE UPDATE.
I had just finished the ISN blog post saying they wouldn't be done until maybe tomorrow when the taskbar of my Evo 4G filled up with the "CANCEL THAT DEVICES NOW SHIPPING" tweet from InsideSprintNow. It was a very emotional three minute period from start to finish.
Damn the nerd-tron inside of me had a big grin on my face when I read that post. I dont wanna primi start shootin bullets, but I am an optimist so I AM GOING TO BE HAPPY.
HTC EVO 4G LTE’s – CLEARED & SHIPPING!
21
05
2012
While I was typing the previous post about the update call earlier, I got the notice that customs finished the other half, and this notice will hit customer care at 5PM CST Today (35 min from now):
We are pleased to announce that our warehouse has HTC EVO 4G LTE devices to fill pre-orders.
We are no longer accepting pre-order cancellations.
What you need to do:
Beginning 5/21/12 at 5:00 p.m. Central, tell customers we cannot accept pre-order cancellations.
Our warehouse is processing pre-orders and delivery is expected by 5/24.
If a customer wants to cancel their order:
Advise them to wait for delivery of their device.
Once received, they can either refuse shipment or call Order Support to process an RMA kit
21
05
2012
While I was typing the previous post about the update call earlier, I got the notice that customs finished the other half, and this notice will hit customer care at 5PM CST Today (35 min from now):
We are pleased to announce that our warehouse has HTC EVO 4G LTE devices to fill pre-orders.
We are no longer accepting pre-order cancellations.
What you need to do:
Beginning 5/21/12 at 5:00 p.m. Central, tell customers we cannot accept pre-order cancellations.
Our warehouse is processing pre-orders and delivery is expected by 5/24.
If a customer wants to cancel their order:
Advise them to wait for delivery of their device.
Once received, they can either refuse shipment or call Order Support to process an RMA kit
houstonwino
Well-known member
- Nov 11, 2010
- 92
- 22
- 0
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