Shipping

Also those who ordered, did the tradein kit to mail back the old phone come at the same time or separately?
 
Also those who ordered, did the tradein kit to mail back the old phone come at the same time or separately?
Both phones came on same day. Tho 1 phone was ordered a day later. The return kits came on different days. Already sent mine back. My daughter with a new baby will probably take a few more days to get to hers. What do we have 30 days for the return ?
 
I got my email that mine shipped but with Fedex. I do not have good luck with Fedex. They consistently leave my packages in front of any random apartment door.
 
My old phone finally arrived yesterday and their status says so.

Trade-in initiated
Trade-in kit shipped
Track your trade-in kit
Old device received
Track your old device
Assessing your old device
We're determining the condition and value of your device
Refund not credited
After assessing your device, we'll issue you a refund within 24 hours
 
"The inspection process is taking a little longer than expected. You don’t need to do anything. You’ll get another update within a week."

That's annoying
 
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