Shortcut contact images disappear

[Ken Pritchard]

If i create a shortcut dial on home screen i see their Contact image. Same with a Whatsapp shortcut - i see the Group image. But every time battery died or phone is switched off when it restarts they disappear! I just get the green Android icon.

 

[B. Diddy]

Welcome to Android Central! Are the image files you used for the contacts saved to Internal Storage or the SD card?