Shortcuts On Home Screen Not Visible

[Terri Farrell]

Just picked up my Note 7 at Bestbuy on Monday. Love the phone however I have noticed a bug of some sort.
Has anyone else noticed that the shortcuts created on the home screen are not showing up? Normally I wouldn't care but I use Evernote for work and sometimes I need to create a shortcut of a note on the home screen for easy access. When I did this I couldn't find it, thought maybe it was operator error and tried it again but got a notification that the shortcut already exists?!

Same deal when I install a new app, says it created a home screen shortcut but not there or visible....
Any help would be appreciated.

Carrier is Sprint

 

[B. Diddy]

Are you using the stock TouchWiz launcher, or a 3rd party launcher? Is Easy Mode turned on?

 

[Terri Farrell]

Yup using stock touchwiz not on easy mode. However after I did another shut down everything loaded up I mean EVERYTHING. Got rid of unwanted and tried again, no joy. Bug But I think...

 

[B. Diddy]

Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-26610