- Nov 8, 2010
- 104
- 4
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Not sure where to look for help here, is it a Note issue, SideSync issue, or TV issue?
TV - 65UNMU9000
Phone - Galaxy Note 8
both updated to latest software.
Mirroring worked great until I installed sidesync on my Surface Pro and Note 8 - when I tried to mirror my phone to the tv again I get the following message - unable to to scan for nearby smartview devices while sidesync is running.
So I uninstalled sidesync from my phone and from my surface pro - rebooted both. Still getting same error. I uninstalled Samsung Connect from phone too rebooted reinstalled no luck. Uninstalled Connect, reinstalled Samsung SideSync and uninstalled it again rebooted and installed Connect and no joy.
I deleted the phone from TV settings, was able to add device and can turn it on and off with the remote feature, can call up the menu and control volume but I can NOT mirror my tv.
TV - 65UNMU9000
Phone - Galaxy Note 8
both updated to latest software.
Mirroring worked great until I installed sidesync on my Surface Pro and Note 8 - when I tried to mirror my phone to the tv again I get the following message - unable to to scan for nearby smartview devices while sidesync is running.
So I uninstalled sidesync from my phone and from my surface pro - rebooted both. Still getting same error. I uninstalled Samsung Connect from phone too rebooted reinstalled no luck. Uninstalled Connect, reinstalled Samsung SideSync and uninstalled it again rebooted and installed Connect and no joy.
I deleted the phone from TV settings, was able to add device and can turn it on and off with the remote feature, can call up the menu and control volume but I can NOT mirror my tv.