Sigh, another wifi connection problem.

mman609

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My stock TB has connected to my home access point flawlessly for a year. We had a short power outage yesterday and since then I've been stuck. My phone can connect to my access point, I can give my WPA/WPA2 PSK security password, be assigned an IP address and all looks good and setup reports "connected." Wifi Manager reports a good connection, with a solid signal. But no apps actually can connect to the network. "No internet access" errors are given. I've rebooted the modem, the router and the access point. I've pulled my battery and sim card. I've deleted the access point and added it back again, with my password given again.

I tested and the phone connects to other wireless networks fine, so I know the phone's electronics are working. Other hardware like my laptop continues to connect and function with the access point with no problem. The access point seems to have the same settings as before.

I've searched the forum and elsewhere for solutions, but most problems seem to be associated with failures to connect. Factory resets, which I am trying to avoid, don't seem to solve similar issues. Undoubtedly it is something simple I am overlooking. Any ideas what that might be?
Thanks
 

anon(94115)

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I had something similar quite awhile back. Turns out that the router was the issue. I was able to connect a few devices, but not everything I had before. I even had VZ out to take a look at everything and he was the one that made the determination that it was the router. For once they were right. They replaced the router and all was happy again.
 
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cegabq

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I had something similar quite awhile back. Turns out that the router was the issue. I was able to connect a few devices, but not everything I had before. I even had VZ out to take a look at everything and he was the one that made the determination that it was the router. For once they were right. They replaced the router and all was happy again.

I guess I could see this, but for me: I and another co-worker both have Thunderbolts; his connects to our work router & gets out to the web just fine; mine just connects to the router but will not get out to the web.

So how might it be the router?
 

Small_law

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You might want to try restoring the router to factory settings, which is a pain to set up again but could do the trick. Check to see if the router has new firmware available as well. Failing that, you could try setting the Thunderbolt to use a static IP address because this sounds like a dynamic host issue.
 
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worwig

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What small_law said. Sound like a DHCP issue. Easily everything with a persistent IP is staying connected. You may go into the router settings and be able to reset the host. But I would just factory reset it. It shouldn't take too long to set the router back up.
 
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mman609

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Thanks to all of you who responded. It clearly is a communication issue. A static IP works fine. I will have to reset and reconfigure my access point to see if that corrects the issue. My original assumption that the AP wasn't the problem because other devices were connecting properly must have been wrong. Logic suggests the power outage would have affected that side of the communication and not the phone.
 

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