Sigining in for Samsung account not finalizing

[Marc Tyler]

Morning everyone. Has anyone run into an issue with the a notification for to continue using your Samsung account needing to sign back in, yet not being able to finalize the sign in procedure? it just keeps bouncing back to the sign in page.

 

[mustang7757]

Your Samsung account on the phone?

 

[Marc Tyler]

Sorry yes, on the phone it will not log in. On a computer I have no issues.

 

[mustang7757]

Go into settings>apps and look for Samsung cloud then tap and go storage clear it's data then force stop.

 

[Marc Tyler]

No go. Looks like I can't sign into any of the Samsung functions on my phone. Which also will not allow me to run any updates.

 

[mustang7757]

No go. Looks like I can't sign into any of the Samsung functions on my phone. Which also will not allow me to run any updates.

Both WiFi and Mobile data?

 

[Marc Tyler]

Yes. Looks like it requires a reset of the phone, if Samsung's website is correct. Since I should be getting a new phone in a couple of months, I can wait until then.

 

[mustang7757]

Yes. Looks like it requires a reset of the phone, if Samsung's website is correct. Since I should be getting a new phone in a couple of months, I can wait until then.

Ok ..make sure no vpn or ad guard used

 

[Marc Tyler]

Thanks for the help.

 

[mustang7757]

Thanks for the help.

Your welcome !