Signed into Apple Music on my Note 8 and all of my music is gone?

[Android Central Question]

Has anyone else had this happen? I love having access to the Apple music store, but not if my subscription and account are going to be completely wiped...

I signed into my apple music account with a working subscription to my knowledge on my Note 8. Absolutely nothing showed up. No playlists, nothing! The app was asking me to start the 30 day trial, but my subscription should still still be valid if I haven't done anything to cancel it, right? Is there a way to get my music back?

It worked absolutely fine on my Galaxy S7.

 

[Gayle Lynn]

I had to reverify my account after adding or changing biometric settings. Just adding a finger print was enough.

You just need to authenticate on an Apple device (Mac, or iOS) and it'll provide 6-digit authentication code first. Or Windows iTunes? Been a couple years since I used Windows but iTunes would darn well mess it up and cause trouble.

 

[toenail_flicker]

I used Windows but iTunes would darn well mess it up and cause trouble.

which is why I abandoned iTunes.