sim card issue-replacement phone

[Christian Barreto]

has anyone been able to get a replacement dna when they complained to verizon about the sim card issue? I have had my dna since the first week of December and I want to get a brand new phone as a replacement. Anyone try yet

 

[Jennifer Stough]

If they replace it, you won't be getting a brand new as a replacement. You'll be getting a refurb. You can request a replacement, though. They'll just want to try to "fix it" by replacing the SIM, reseating it, or cleaning it before actually giving in.

Sent from my Verizon Droid DNA

 

[ddsdavid]

Yes and no. Yes they will replace it, no you won't get a new one. I'm on my second refurb.

Sent from my HTC6435LVW using Android Central Forums

 

[RLGL1]

Try putting a layer of Scotch tape on the backside (opposite side from the contacts) of the sim card.

 

[AndroidXTC]

You will get a replacement it may be new or a refurb. Sometimes they do give you a new phone but it comes in a "service box" not a retail box. Try cleaning the SIM with Windex then push it in as far as the tray will go. Since I did this my SIM issues have stopped.

 

[revtech]

Try putting a layer of Scotch tape on the backside (opposite side from the contacts) of the sim card.

This. A little added thickness will help seat the sim more securely