Sim causes phone to stay awake even when screen is off

[AC Question]

When there is no sim, battery and awake state is normal, but when I insert the sim the phone stays awake. Moto e3 power marshmallow

 

[B. Diddy]

Welcome to Android Central! It's probably because the phone can now connect to mobile data and periodically sync the data for various apps.

 

[John Emmanuel Santos]

I have turned off mobile data and wifi so I think it's not the case

 

[B. Diddy]

Where are you seeing the Awake stat? In the Settings>Battery graph? Can you show it to us? http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[John Emmanuel Santos]

 

[John Emmanuel Santos]

Where are you seeing the Awake stat? In the Settings>Battery graph? Can you show it to us? http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[B. Diddy]

Try installing GSam Battery Monitor and see if it can tell you what's keeping the phone awake.

 

[John Emmanuel Santos]

Try installing GSam Battery Monitor and see if it can tell you what's keeping the phone awake.

I don't have root installed

 

[John Emmanuel Santos]

I don't have root installed

Also, it also happens even in safe mode

 

[B. Diddy]

I don't have root installed

You could try this workaround: https://docs.google.com/presentation/d/1r3VlhZIZVSufZlAeICJet6QBtyAF7z06_ysl1kUKME4/edit#slide=id.p

 

[John Emmanuel Santos]

I'll try this, I'll update you if anything happens thank you soon much

 

[John Emmanuel Santos]

is there another way? I cant get it to work on my phone

 

[John Emmanuel Santos]

I solved it by replacing the one of the sim cards with a 4G capable one

 

[B. Diddy]

Glad it's working now! But are you saying that the previous card was only 3G? I'm not sure why that would keep the phone awake.

 

[John Emmanuel Santos]

Glad it's working now! But are you saying that the previous card was only 3G? I'm not sure why that would keep the phone awake.

I do not know either, but thanks for the help!