Question Skype problem on Android tablet

[dj54321]

I downloaded Skype several years ago on my 4 year old Lenovo m8 tablet with Android 10. Until a year ago, it worked fine for making free toll-free calls. But since then, as soon as I try to place the call, the screen blacks out and Skype is unresponsive. Please advise.

 

[B. Diddy]

Try clearing the app cache/data for Skype in Settings>Apps.

Also, have you made sure the app is fully up-to-date?

 

[dj54321]

I cleared storage and cache. Then I uninstalled Skype and then restarted tablet.

Then I downloaded Skype again. The Skype Welcome Page wouldn't let me sign in. I typed my email address and clicked on Enter, but screen said: "Something went wrong. Try again later".

I'll try again tomorrow. Once I'm successful logging in, I'll try placing a toll-free call, and I'll let you know if Skype works or if the screen still blacks out.

Ps, the Skype app has been up to date as I'm constantly updating it, as I receive Skype's frequent updates.

 

[me just saying]

you said you wiped app cache, but did you wipe system cache?

*power off
*press and hold the power and volume up buttons until you see the lenovo logo then release.
*scroll down to wipe cache partition using the volume keys
*press power button

Wipe Cache | LENOVO Tab M8 (4th Gen) 2024

Tutorial for wiping the cache files. Check out how to delete temporary cache files. What's really important this operation won't delete your personal files.

www.hardreset.info