slower internet since update?

[themysterperson]

Before I updated my internet ran smoothly on my galaxy 10.1. I decided to update to get rid of that software update notifacation. After the update youtube videos would not play at all. On the app or the internet browser. Is their a way to fix this?

 

[B. Diddy]

Could you be a little more specific? What version of Android did you update your Galaxy 10.1--was it 4.2? After the update, is it only YouTube that isn't working, or are you having other connectivity issues as well?

General things to try:

1. Reboot your router by unplugging it for 10 seconds, then plugging it back in again. Wait about 30 seconds before the internet becomes available again.
2. Go to Settings/Wi-fi, longpress on your wi-fi hotspot, and forget the settings. Then login again.
3. Compare with other streaming video services like Google Movies or Vimeo--are videos working on those sites or apps? If not, then it's probably more of a global problem.

 

[themysterperson]

Its just youtube. I tried it out on other things and they worked. 4.1.2 is the version. And I tried the fir see thing already.

 

[B. Diddy]

Go to Settings/Apps/YouTube, then clear its cache.

 

[themysterperson]

Did not work