Smart Remote Problems

[Rocketsfan521]

I've been trying to set up my smart remote app and no matter what I do, every button just turns off the TV. I've tried different links and tried connecting to a different Service provider (from digital to standard) and reset the app and tried it all again a few times but no matter what I try, every button just turns the TV off. Anyone else had a problem like this?

 

[SpookDroid]

Try resetting it again, and when it asks you to set the TV remote up (where it asks you to try to power it off), even if it DOES turn off the first time, choose the 'No' button so that the app can try a different code.

 

[Rocketsfan521]

I've tried the first code and one other and they both do the same. Do you think it's worth trying more codes?

 

[Rocketsfan521]

I tried 5 different codes and they all varied on which buttons worked but none of the buttons ever did their intended function. They would just turn the TV off. They didn't turn the TV back on though.

 

[ABOSWORTH007]

I tried 5 different codes and they all varied on which buttons worked but none of the buttons ever did their intended function. They would just turn the TV off. They didn't turn the TV back on though.

What kind of TV is it and how old is it?

 

[Rocketsfan521]

It's a Samsung and it is about 3 years old

 

[SpookDroid]

That's so odd... Usually Samsung TV's catch on just fine. I wonder if your IR Blaster is functioning properly...

 

[shanghaichica]

Yes that is odd. I've used the IR Blaster with my s4, note 3 and now S5 and it works with my LG TV, cable box, Apple TV and blue ray player.

posted from my galaxy tab pro 10.1

 

[Rocketsfan521]

Is there any easy way to check if the IR Blaster works?

 

[Rocketsfan521]

Strangely enough it works perfectly with my roommates Toshiba TV but does the same thing on another roommates Panasonic as it does on mine

 

[SpookDroid]

OK, try this. Download the WatchON app from the PlayStore. Yes, there should be a separate version. See if that one works (there's one called WatchON Plus in Galaxy Apps now, but I don't know if it's compatible with the S5).

 

[Rocketsfan521]

OK, try this. Download the WatchON app from the PlayStore. Yes, there should be a separate version. See if that one works (there's one called WatchON Plus in Galaxy Apps now, but I don't know if it's compatible with the S5).

Well that one works perfectly. Thanks, I'll just use this one unless there's a benefit to the original one?

 

[SpookDroid]

Well, I don't know which version shipped with the S5 but I prefer the Plus one on my phone. I just keep the original one 'frozen' so that it doesn't go rogue just in case.