smart switch won't recognize note 8?

p5200

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Sep 7, 2015
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I backed it up once but, deleated it because I wanted to make a backup without the email but, it wont recognize the note 8 now on smart switch a second time on my pc? Thanks!
 

p5200

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I was able to backup the note 8 once then deleted must be some kind of traces left on pc I re-installed smart switch on pc and phone
 

p5200

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Sep 7, 2015
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I'm going to try to get the note 9 and new note 20 going and forget trying to backup the note 8 for now thanks for all your help! :)
 

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