SMS Custom Notifications keep resetting

[leodgr81]

I set custom notifications on my Verizon A50 for 5 people using the default samsung messager app and every morning when I power up they are all set back to the the default messaging sound. Any Ideas why this is happening?
Thanks,
Leo

 

[Rukbat]

That's running Android Pie, and you can't set individual SMS tones any longer (unless you install SMS Popup), so Samsung probably added something to get around that - and it's not working right. The easiest way to fix that is to install SMS Popup and set the 5 SMS sounds there.

 

[leodgr81]

I have Pie on my Note 8 and I have set individual sms tones on it. The A50 has the option to set custom notifications. You have to be in the text message from the person and go to the upper right 3 dots and use the slider for custom notifications then pick the sound you want. Mine are staying there for about 6 hours then they go back to the default sound.