SMS text message alerts clearing automatically

draftpeppin

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Aug 22, 2010
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Hi,

In the last few days, my Verizon Samsung GS6 has developed a problem where SMS message alerts pop up, but seem to clear after about 10 seconds on their own. This seems to be true of the rectangle alerts in the pull-down menu, on the lock screen, and the small icon up on the top bar where the clock, battery, and network indicators are.

When I open the app, the messages are still there.

For 6 to 12 months, I have been using the Google Messages app (blue icon) rather than the stock Samsung Messages app (yellow icon). I went ahead and deleted all texts and deleted Google Messages and started using the stock Samsung one. For a while, some notifications remained persistent, but now they are disappearing again.

I have uninstalled MightyText (which lets me text over the phone from my PC), I have tried turning my Gear watch off. I have not found a pattern yet.

What would cause both SMS Messages apps to auto clear a notification?

Facebook, Gmail, and Hangouts appear unaffected. So I assume nothing else is affected.
 

B. Diddy

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I wonder if MightyText could still be responsible -- maybe the desktop client is still hooked into your number for SMS, and is making the phone think that the SMS has been viewed. Is there a way to unregister the PC from MightyText? (Sorry if I'm way off base -- I've never used it before.)
 

Chad_J

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Oct 4, 2017
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I have an S7 and this just started for me today...possibly yesterday.
I also received a System Update yesterday.
Any luck so far?
 

devodl

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I'm having the same problem on my Pixel XL. Message notifications momentarily appear in the notification bar and then disappear.
In addition to MightyText I also had AutoNotification installed to remove the "running in the background" notification. The problem persists once they are both uninstalled and phone rebooted.
 
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Chad_J

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This fix worked for me - and MightyText still works:
Settings --> Lock Screen and Security --> Other Security Settings --> Notification Access
Untick Mighty Notifications Sync.

This fixed it for me instantly. Mightytext can no longer dismiss my notifications, but I didn't use that much anyway.

Galaxy S7 on Android 7.0

Hope that helps.
 

draftpeppin

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Thanks everyone! Sorry for the slow response. Busy week. I blocked notifications in the Chrome desktop app's MightyText extension and the problem ceased on the Samsung SMS app anyway. I haven't reinstalled the Google SMS app yet. Pretty much the desktop version of what Chad_j suggested.

What I don't understand is why this just started after I've had MightyText for a few years without any issues.
 

devodl

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Context: Pixel XL, apps and data transferred from Samsung Note 4 from Verizon
- SMS Notifications would momentarily appear then disappear.
- Uninstalled MightyText and other SMS related apps

After spending two 45 minutes sessions with some very helpful Google Pixel support people the only alternative left was a FDR (Factory Data Reset, not the past president). After backing up and invoking FDR I chose the "start from scratch" approach instead of using the option to restore apps and data from old phone using USB cable. A couple more hours installing and configuring to get me back to my proper environment.

Good news: SMS Notifications now work properly (with MightyText)
Side benefit: Recovered 3GB of storage consumed by Samsung and Verizon bloatware

Not a "solution" for others but figured I would share what it took to resolve it for me.

Good luck to everyone who is experiencing this problem.
 

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