So Cal New Guy

[Valco18]

Hello!
I've had my Galaxy s4 Mini since March of this year, and purchased the phone and plan from the Sprint store.

I was with Verizon for many years, and had really good service with them. This is my first smart phone, and when I was with Verizon, I had a first version of the Samsung Convoy II which I really liked.

(I/m actually still using the Convoy as an alarm clock--works great!)

So since March of this year, I've been using the s4 mini with pretty good success.
Recently I've been running into a few issues, so I came here to see if I can find some help, & get some pointers on my new s4.

I will continue to read/search before I ask any obvious questions, and will set up my profile soon---I just got a call that surfs up so I'm out for now.
Thank you so much in advance for your time & help!

 

[VW Maverick]

Welcome to Android Central.
Hope we can help with whatever concerns you have.

Mav.

 

[Golfdriver97]

Welcome to the forums. Have you figured out a solution for your issue?

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[B. Diddy]

Welcome to Android Central!

 

[STARGATE]

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Sent From Another Galaxy

 

[wizzrah]

Welcome to the community!

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[neonworm]

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[LightaDroid]

Welcome.

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[mumfoau]

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[codyoehl]

Welcome to the forums!

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[Karl Thomas]

Welcome to Android Central!

 

[Valco18]

Thanks for the welcomes---and I have a new issue here.
Same S4 Mini bought new from Sprint store just over a yr ago. The only apps I've downloaded are Scout GPS (works fine) and the "assistive light" flashlight (which is the huge black box icon but it works great--those are the only 2 things Ive downloaded and I dont mess with games or anything else.

Today, I had it plugged into my desktop computers usb port to charge while I was online working...I've done this many times without problems.
So I'm sitting here and my phone gives me a back to back tone that I've got 2 voicemails---problem is the phone didn't ring. My mom just had knee surgery and I was expecting a call from the hospital. I checked my voice mails and sure enough it was the hospital with 2 different voice mails about 4 min apart.
After I settled down from going ballistic, I called Sprint. Explained the situation to the nice lady on the phone, & she went and asked he supervisor (put me on hold) she came back and told me to hang up and dial *720, and mentioned something about call forwarding or whatever. I explained it wasnt a call forwarding issue--my phone DIDNT ring on an important incoming call. She told me again to do the *720 deal and it would fix it. BTW,,,I left the phone plugged in to my PC and I landlined my cell phone---it rang.
Does anyone know about this *720 deal before I do something stupid?
And another BTW--since March of last year it's done this a few times. Sometimes I will get a "missed call" message and the phone didnt ring. It's been a long time since its done this but today I came unglued about it not ringing on an important incoming call.
Thank you for your time & help ; - )

 

[Valco18]

I think I posted this in the wrong forum---sorry!

 

[belodion]

^^^Don't worry. I see you've reposted in the S4 Mini forum.

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