Solution When Chromecast Continuously Reverts To Home Screen

[migs_inc]

FYI, I recently had an issue where Chromecasts, in particular those from YouTube TV, would revert to the Chromecast "home screen" after about 5-10 minutes of playback. If anyone is having this problem, the solution is fairly straightforward but takes a few minutes.

Some of these steps might be unnecessary; you be the judge.

FYI, I have Android 9 on Samsung Galaxy S10+ on Verizon.

1. Disconnect phone from Wifi, Mobile Data.
2. Go to Settings - Apps. Select YouTube TV. Select Storage, then delete cache and all data. Uninstall YouTube TV.
3. Similarly, go into Settings - Apps and, for Google Home, delete cache, all data and then uninstall.
4. Factory reset the Chromecast device. There are two ways to do this: via the device reset button or via Google Assistant/Home/Settings. Details are in this link.
5. Activate wifi, mobile data, go to Google Play Store and reinstall YTTV and Home.
6. Reconfigure each app.

I tried uninstalling and reinstalling YTTV and that did not fix things. Same when I uninstalled and reinstalled YTTV and Google Home. It might be sufficient to simply factory reset the Chromecast device, but I did not try that on its own.

Last tip: I believe I found the "reset device" settings in a somewhat different place within Google Assistant than the link suggests, but I can't replicate it (more specifically, I am scared to try . I did this vs. using the reset button only because my device is hard to reach in a cabinet.

Hope this helps someone!

 

[B. Diddy]

Thanks for the tip! Which generation of Chromecast do you have? I wonder if we might start seeing this more often on 1st gen dongles.