Speaker problems

[gunsmoker]

I got this phone yesterday and I like it, except for this problem with the speaker.
When used as a speaker phone, the speaker goes on and off at some 1-2Hz frequency and is practically unusable. I telecommuted from home and had to cancel a meeting because of that. It was a Webex meeting and I could see on my computer screen that the Webex software thought that I was speaking at times I was not. I'm guessing the phone thinks someone is speaking and cuts off the speaker and increases the mic volume.
I shut off the WiFi, but it didn't help. The room was quiet, I mean you could hear the refrigerator if you listened closely, but it wasn't that - I tried in a different room - same thing. At some point I thought there was something with the moment when I would turn the speaker on - during the dialing or after. It seemed that if I turned the speaker during the dialing, once the connection was established, the speaker would continue to be shut off at the same frequency as the dial tone before that. Then I thought if I turned the speaker on after the connection was made there was no such problem, but I'm not 100% sure.
There is no such problem with the headset of without the speaker. The speaker is fine for music reproduction.
I sent a message to LG and they said they would honor the warranty. I'm thinking the hardware is OK and this is a software problem so I'm planning to wait for the first software update.
Anybody with the same issue?

 

[CarrierUnlock]

A problem like that I would get it exchanged right away at T-mobile if that is where you got it. Instead of hoping for a software fix. It may be a software issue but one that does warrant an exchange.

Especially if you are able to recreate the problem at any time just show them and they should exchange it no questions asked.

 

[gunsmoker]

I tried to reproduce the problem at work and I wasn't able.
That got me to try something else. I set it to use 2G networks only and that solved the speaker problem completely. So my guess is that it's a power issue - the speaker amp doesn't get enough power when the 3G is enabled.
I'll go to T-mobile to replace the phone, hopefully it's not a design flaw.

 

[KSmithInNY]

I tried to reproduce the problem at work and I wasn't able.
That got me to try something else. I set it to use 2G networks only and that solved the speaker problem completely. So my guess is that it's a power issue - the speaker amp doesn't get enough power when the 3G is enabled.
I'll go to T-mobile to replace the phone, hopefully it's not a design flaw.

Thanks for posting back with your results! I know only 2 people (including you) have commented on this but it may just come down to a design or software flaw that others haven't realized yet, that you caught early. Please report back on how your new device does in the same circumstances to better gauge if it was an isolated incident or not.

 

[gunsmoker]

I did the OTA update for the WIFI calling and that didn't have a fix for the speaker problem.