Sprint.....Killem' with Kindness

[jeff1974w]

Well, I got my Galaxy Nexus today with no problem from the Sprint store, and I couldn't be happier.

I want you to understand that in my case of getting my phone replaced with a different device may not apply to you. My issue(s) with the ET4G go back about 4 months ago when I purchased the device and the ICS update crippled it even more (my last day with my ET4G the screen was turning on all by itself).

So if you feel the need to vent to Sprint, feel free to do what I did, but keep in mind your results might not be the same as mine and to be nice! The person you will be talking to is very very very nice! I can't express to you how nice she is...she is not like the dumb@ss support techs, so OPLEASE BE NICE TO HER!!!O

Her name is Anjonette M. and she can be reached simply by emailing dan@sprint.com

Before you contact her, write down on a piece of paper exactly what problems you are experiencing so you can make sure she will have everything she needs to address your problems.

Thats is it.
Good luck and peace out.....im headed over to the Galaxy Nexus forum

 

[Downtown Taco]

All Sprint reps I have called refuse to service me...
So will emailing this person work?

Sent from my SPH-D710 using Tapatalk 2

 

[jeff1974w]

All Sprint reps I have called refuse to service me...
So will emailing this person work?

Sent from my SPH-D710 using Tapatalk 2

Dan is the President of Sprint.....She is his Executive Assistant!

She does not do tech support, she finds a way to help you!

SO BE NICE TO HER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Downtown Taco]

Dan is the President of Sprint.....She is his Executive Assistant!

She does not do tech support, she finds a way to help you!

SO BE NICE TO HER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yes sir!

Sent from my SPH-D710 using Tapatalk 2