Sprint update available!!!

My phone won't find the update. Have been trying all week. I click on Firmware Updates, and it just sits there circling. Last night I turned off the screen timeout, and let it sit 'preparing my services' while I slept, woke up about 3 hours later, and it was still 'preparing my services.' HELP ME PLEASE!
 
OK gbhil, I've read and reread everything and I jumped into rooting last night. It was actually easier than I thought, BUT, I either completely missed, or misunderstood and tried to root after the OTA update, and hung the phone at the htc screen...so I ruu'd back to the original and got everything situated for a second run at it.

The one question I have is where does the update you posted come into effect? I'm assuming before root, but I can't seem to find how to "run" it, or is it ran after root at the screen that has nandroid etc., on it? Thanks.
 
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OK, I gotta a question about this rooting. What is the advantage of it? I mean I rooted my Pre and loaded a bunch of hacks and homebrews but what are the advantages of a rooted Hero?
 
OK, I gotta a question about this rooting. What is the advantage of it? I mean I rooted my Pre and loaded a bunch of hacks and homebrews but what are the advantages of a rooted Hero?

a lot of the same, lol
Right now I think there are at least 2-3 roms available for the Hero after rooting.
That and Wifi Tethering, picme, and other apps that require root to run.
 
OK gbhil, I've read and reread everything and I jumped into rooting last night. It was actually easier than I thought, BUT, I either completely missed, or misunderstood and tried to root after the OTA update, and hung the phone at the htc screen...so I ruu'd back to the original and got everything situated for a second run at it.

The one question I have is where does the update you posted come into effect? I'm assuming before root, but I can't seem to find how to "run" it, or is it ran after root at the screen that has nandroid etc., on it? Thanks.

Sorry i missed this.
RUU back to stock
Run the update (OTA or download and install and run with pkg manager)
Re-root
Flash recovery image
Backup.

Save that backup on a PC somewhere and you're set to tinker and destroy the OS lol.
 
haha, thanks again....after today I'm pretty sure I can ruu and root/flash in my sleep now. I lost count of how many times I've done it today.