step count no longer working

[hokie_prof]

Is anybody else having trouble with the Asus Zenfit step counter? Mine isn't registering any steps today.

Google Fit appears to be working.

 

[azjerry]

My step count is working sort of. On my Zenwatch 2 I use the Glance watch face. As I type this the watch shows I've taken 2947 steps. On my phone, Fit says 4295 steps and the Asus Zenwatch app says 2847 steps? So, the watch and the Asus app are close but not identical. Fit is out in left field. Shouldn't the watch agree with one of the apps? Or does the watch do it's own counting?

 

[nmercy]

Mine will go for long periods of time when I'm walking without changing then suddenly catch up. It is still not as accurate as my FitBit One. As for Zenwatch and Zenwatch App not matching, it may not be synced up so it's just showing you the last time it synced (watch keeps track and syncs to phone, phone also has ability to keep track but is different from the watch). For the Fit app, it takes into account your phone data as well, so it tries to fill in gaps where the phone says you walked, but the watch says you didn't.

 

[azjerry]

I figured out the difference between the Zenwatch app on the watch and on the phone. It depends on what I have the phone app set as the source: Watch, phone or both. So that mystery is solved.

In the end I decided to just use my Fitbit and not worry about what the watch or phone says. I'm most likely to have the Fitbit with me.