Storage problem

[AC Question]

I have the new 2017 samsung galaxy a3 and have had it for about 4 weeks now, its the 16gb version and ive used 1.7gb on apps the phone tells me i only have 4gb left and that the rest is system data, how can the system data be 10gb+. I have brought a sd card and all my pictures are on it so i only have apps downloaded.

 

[Blixy]

I have the same problem!

Also the phone is no longer able to write to my sd card. Not sure if this simply an issue with the sd card or not though.

 

[tahterevalli]

I strongly recomend you to contact with technical support..