Streaming is not working on Sankey TV (android 7.0)

[Android Central Question]

I've tried to play videos on streaming using Chrome (or the default browser), Firefox and Opera, and it doesn't work. On Chrome I get this error: "ManifestIncompatibleCodecsError" on the video box. Somebody can help me?

Pd: I test the web pages on my cellphone with android 5, and they're are working, so problem is only with tv.

 

[mustang7757]

I've traied to play videos on streaming using Chrome (or the default browser), FireFox and Opera, and it doesn't work. On Chrome I get this error: "ManifestIncompatibleCodecsError" on the video box. Somebody can help me?

Pd: I test the web pages on my cellphone with android 5, and they're are working, so problem is only with tv.

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https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

I moved this to the Android TV forum for more specific traffic.

 

[anon(10614692)]

Your TV doesn't have the ability to read the file. A codec is a software decoder. What type of file are you trying to stream? Try converting to other file types and try those or consult the TV manual to see what it can handle

 

[Marc Rojas]

Well, for example, error appear when I try to watch a television channel, they have a web page where you can watch their tv channels (it is free) on line. But neither I can play videos from Dailymotion.

 

[anon(10614692)]

Hmm I'm not sure of a way around this, I would be inclined to contact Sankey for support.

 

[Marc Rojas]

Hmm I'm not sure of a way around this, I would be inclined to contact Sankey for support.

Yes. But I don't know how contact to Sankey, I was searching by it, and I did not find it

 

[Rukbat]

Sankey is located in Japan, wholesaled by Alibaba, and customer/tech support is probably limited to Japan (and mostly in Japanese).