I'm trying to fix a phone for a friend, so it's not my handset and I'm not that familiar with the GS4, -- hoping I can get some pointers in the right direction here.
Apparently, he tried to install a custom ROM and perhaps did so over his stock ROM, so the phone just boots to the white screen with the AT&T symbol. It produces various alert noises and seems to be trying to communicate with the towers (I can hear the interference on my PC speakers), but it never changes from that white screen and requires a battery pull to turn it off.
If I boot into recovery (VolUp+Home key+Power button), it gives me the following:
Could not do a normal boot.
Odin Mode.
SGH-I337
Binary: Samsung Official
System Status: Custom
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
CSB-Config-LSB: 0x30
Write protection: enable
eMMC burst mode enabled
Unfortunately, I cannot get it to do anything from there. If I start with VolDown+Home+Power, it seems to launch Odin successfully. If I cancel to boot at that point, I'm back to the white AT&T screen.
Hopefully, somebody here can tell me what steps to take to get this back to stock (or whatever other alternative there might be). I just didn't want to dive in and make things worse without getting some guidance first. Can anyone provide any pointers about how to proceed with this or good threads to look at to help unscrew things?
He tells me it had 4.3 on there when the problem happened and Odin was version 3.07. The phone had been rooted. I don't know how to get any other version information out of the system in the state it is currently in.
Apparently, he tried to install a custom ROM and perhaps did so over his stock ROM, so the phone just boots to the white screen with the AT&T symbol. It produces various alert noises and seems to be trying to communicate with the towers (I can hear the interference on my PC speakers), but it never changes from that white screen and requires a battery pull to turn it off.
If I boot into recovery (VolUp+Home key+Power button), it gives me the following:
Could not do a normal boot.
Odin Mode.
SGH-I337
Binary: Samsung Official
System Status: Custom
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
CSB-Config-LSB: 0x30
Write protection: enable
eMMC burst mode enabled
Unfortunately, I cannot get it to do anything from there. If I start with VolDown+Home+Power, it seems to launch Odin successfully. If I cancel to boot at that point, I'm back to the white AT&T screen.
Hopefully, somebody here can tell me what steps to take to get this back to stock (or whatever other alternative there might be). I just didn't want to dive in and make things worse without getting some guidance first. Can anyone provide any pointers about how to proceed with this or good threads to look at to help unscrew things?
He tells me it had 4.3 on there when the problem happened and Odin was version 3.07. The phone had been rooted. I don't know how to get any other version information out of the system in the state it is currently in.