switch to T-Mobile from AT&t. Just a few questions.

[usguyver]

I switched October 13th from AT&t to T-Mobile. I switched over with a Sony xz-2. Which has been 12 but is not certified with T-Mobile definitely does not have band 71. Seems to work but when I do speed test it seems pretty slow on the speed test. Good morning at the speedtest.net app is working or not.

I did bring over a note 8 which has band 12 and it certified on T-Mobile, have not test that one out fully yet.

I was just wondering because I have full signal on my Sony xz-2 but it's still only pulling down about two to three megabits download. Where I am at currently. Which is sylmar California.
Any helpful insights would be greatly appreciated.

 

[tube517]

Make sure your APN settings are correct

 

[usguyver]

Make sure your APN settings are correct

I have definitely done that, make sure it was all correct with the T-Mobile people at the store. When on T-Mobile's website to find the APN. Have made sure is definitely correct. I'm just wondering if it's because I've been 12 is not fully sport on my xz-2 that again slower speeds. Or T-Mobile could be working on towers around me. Which I plan on calling T-Mobile to speak to them.