I'm not getting access to either keyboard. Samsung or Swype. They are greyed out and can't be selected. Google Voice is all that's available. Nice going Sprint!
I cleared out the cache and it's still no working. Any other suggestions please. BTW the SlideIT app records everything you type on your phone. I thought that was dangerous if you do mobile banking etc. so I uninstalled it.
That's because they should both be automatically enabled. Do you see the little green checkmarks to the left of them?
In any case, to verify, try this: When you're in some text box (e.g. SMS), ready to type, you should see the little keyboard in your notification bar. Pull down on your tray and it should have an option to "Select Input Method". Click on that, and should give you the options of which keyboard to use, along with a handy shortcut for the configuration settings.
The greyed-out options kind of faked me out at first too, until I played around a little bit. But if this doesn't work, something else might be wrong. Try also clearing the cache and app data from the Applications menu, like mentioned earlier.
I cleared out the cache and it's still no working. Any other suggestions please. BTW the SlideIT app records everything you type on your phone. I thought that was dangerous if you do mobile banking etc. so I uninstalled it.
having the same problem. The "clear data" box is greyed out, so i cant select it. What should i do?