"Please do not process exchanges for these issues because they are software related and will occur again on the customers new device"
http://www.tmonews.com/2011/05/t-mo...resolutions-document-fixes-pending-resolution
Most of them are "waiting for resolution" but at least with the flood of returns (2 from me)
they now realize the phone has issues, and have started to educate the sales force on them.
http://www.tmonews.com/2011/05/t-mo...resolutions-document-fixes-pending-resolution
Most of them are "waiting for resolution" but at least with the flood of returns (2 from me)
they now realize the phone has issues, and have started to educate the sales force on them.
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