T-Mobile Pre-Order Question and Comment Thread

MOVEMENT!!!!!!!!!!!!!!


Location Date Local Time Activity
Louisville, KY, United States 04/18/2017 3:08 P.M. Origin Scan
United States 04/13/2017 5:40 P.M. (ET) Order Processed: Ready for UPS


i have not got an Origin Scan, but my Ready for UPS was 4/13 at 5:39pm. I feel like they are going in reverse order and I should have mine shortly
 
I'm in Hawaii and got my origin scan. There are 2 flights scheduled to leave within the next hour and hoping my phone is one 1 of them.
 
I ordered my phone within 15 minutes of the preorder being available and my CC company declined the charge last week thinking it was fraudulent. Then T-Mobile said they would try to charge my card again but never did, making my order on hold until now.

I just made a new order and canceled my original order when the charge was processed immediately for the new order! Something on their side isn't set up to keep the orders "fair."

Oh well, it's only a couple of days before we'll all have the phone. I'll cancel my order if it doesn't ship out by Thursday and just pick up the phone in the store on Friday instead.

Once the order shows as processed or shipped on your T-Mobile account (website) you can't cancel the order. You would need to wait until you receive it and then do a return, it's a massive headache because phones seem to get lost and it takes awhile to get your account corrected.
 
You can check this link for future departures leaving KY.
Airport Activity ✈ Louisville Intl Airport (Louisville, KY) [KSDF] ✈ FlightAware

Looks like mine isn't leaving KY until 4:15 am Wednesday. Guess I'll get mine on Thursday?
Live in VA

Preordered immediately
Text said shipping the 19th
Possessing since 4/13
No origin scan

Based on my LG G6 that T-Mobile delivered a couple weeks back, even if it leaves early next morning, it can arrive at your depot still that morning and be sorted and out on a truck for delivery.

  • 03/22/2017 17:34 Order Processed: Ready for UPS
  • 03/23/2017 00:33 Origin Scan
  • 03/23/2017 02:51 Departure Scan
  • 03/23/2017 04:33 Arrival Scan, Louisville, KY
  • 03/23/2017 05:57 Departure Scan
  • 03/23/2017 07:00 Arrival Scan, Newark, NJ
  • 03/23/2017 08:04 Departure Scan
  • 03/23/2017 10:17 Delivered to UPS Access Point
 
Mine left Louisville and is in transit for next day air delivery...I actually accidentally gave you guys the wrong package shipment.....it actually is next day air although i didn't chose it Capture+_2017-04-18-16-21-32.png
 
Based on my LG G6 that T-Mobile delivered a couple weeks back, even if it leaves early next morning, it can arrive at your depot still that morning and be sorted and out on a truck for delivery.

  • 03/22/2017 17:34 Order Processed: Ready for UPS
  • 03/23/2017 00:33 Origin Scan
  • 03/23/2017 02:51 Departure Scan
  • 03/23/2017 04:33 Arrival Scan, Louisville, KY
  • 03/23/2017 05:57 Departure Scan
  • 03/23/2017 07:00 Arrival Scan, Newark, NJ
  • 03/23/2017 08:04 Departure Scan
  • 03/23/2017 10:17 Delivered to UPS Access Point

Definitely. UPS is a well-oiled machine.
 
Based on my LG G6 that T-Mobile delivered a couple weeks back, even if it leaves early next morning, it can arrive at your depot still that morning and be sorted and out on a truck for delivery.

  • 03/22/2017 17:34 Order Processed: Ready for UPS
  • 03/23/2017 00:33 Origin Scan
  • 03/23/2017 02:51 Departure Scan
  • 03/23/2017 04:33 Arrival Scan, Louisville, KY
  • 03/23/2017 05:57 Departure Scan
  • 03/23/2017 07:00 Arrival Scan, Newark, NJ
  • 03/23/2017 08:04 Departure Scan
  • 03/23/2017 10:17 Delivered to UPS Access Point
Perfect. Thanks for the information
 
Looks like review embargoes lifted today morning along with go ahead from Samsung to carriers/retailers to release phones for shipping.
 
I ordered my phone within 15 minutes of the preorder being available and my CC company declined the charge last week thinking it was fraudulent. Then T-Mobile said they would try to charge my card again but never did, making my order on hold until now.

I just made a new order and canceled my original order when the charge was processed immediately for the new order! Something on their side isn't set up to keep the orders "fair."

Oh well, it's only a couple of days before we'll all have the phone. I'll cancel my order if it doesn't ship out by Thursday and just pick up the phone in the store on Friday instead.
I told you so......best way was to cancel and reorder...I get my order tomorrow and I reordered Saturday...funny we may as well had not ordered the first day of preorders
 
Its a bit disheartening to see some people who ordered a few days ago get tracking info versus, say myself, or others, who preordered when preorders went live or a few hours after that. Furthermore, it invites a bit of worry and uncertainty because you start to question whether or not your order is properly being processed versus others when you don't have the same kind of information.

This is not me hating on those who did get their phones, or those who have UPS info, I'm just stating the cause for some of the hysteria in this thread.
Man... I couldn't agree more. I ordered within 8 minutes of preorder going live. Yet people that ordered days and weeks after me got tracking prior to me... Hmm...
 
I'm still in the Order Processed. They may not move mine though system as I'm only about 30 miles from the hub.