T-Mobile Pre-Order Question and Comment Thread

In hand

1555d19251d97a12d9143d4266ac5c69.jpg
 
So my Gear VR/SD card redemption has been denied TWICE because I pre-ordered it on the 29th.

I'm getting annoyed and am contacting Samsung now. I received the phone two days ago and been having problems with there gift redemption problem since.

Umm if you bother to read what I've said... Use the app!!! It's alot easier....
 
It did not offer me a Buy button. It said once my claim is approved i will get a link to purchase the 99 dollar bundle if that is what I selected. It said i should buy now but didn't give me a link to buy now.

Also when registering it, it asked me for receipt. I don't have a receipt so I took a picture of the side of the box with all the numbers on it. I hope that is sufficient.

Thanks for the update - the box pictures won't work. But they'll email you to go back and complete the entry with a "valid purchase document - carrier/outlet receipt if full value or finance agreement".

The link I was talking about wasn't anything showing hyperlinked it was an Black Oval with BUY (white letters) in center. When you clicked it - it blinked - but did nothing else.
 
Mine has been "Out for Delivery" since 7:33a... Every large sounding truck has served to be only false alarms. Lol

Now I have to get ready for work, and still no package.
 
Thanks for the update - the box pictures won't work. But they'll email you to go back and complete the entry with a "valid purchase document - carrier/outlet receipt if full value or finance agreement".

The link I was talking about wasn't anything showing hyperlinked it was an Black Oval with BUY (white letters) in center. When you clicked it - it blinked - but did nothing else.

So I can use my EIP (Equipment Installment Agreement) for valid purchase document?
 
Thanks for the update - the box pictures won't work. But they'll email you to go back and complete the entry with a "valid purchase document - carrier/outlet receipt if full value or finance agreement".

The link I was talking about wasn't anything showing hyperlinked it was an Black Oval with BUY (white letters) in center. When you clicked it - it blinked - but did nothing else.

I did.
 
Has anyone who paid full price and did online order submit for bundle yet? I don't have a receipt to upload that I am aware of.

Update: Samsung app was sooo much easier. No need to look up IMEI or Mac address. Automatically took me to buy immersive bundle.
 
Last edited:
Re: Delivered!

Isn't your throat getting a little scratchy? I think I just heard you sneeze!
 
I'm the same way. The rational part of me knows UPS never delivers until after 5 at my house, but I keep running to the window every time I hear a truck go by. LOL
They always deliver to my house between 6 and 7 pm. Today my phone came at 1030am. Woohoo
 
I just did that for mine and it worked. I preordered on 4.5. Attached off of the Rio agreement and approved as soon as it submitted.

Looks like I'm going to have to resubmit it because I was told from Tmobile to take a picture of the side side of the box. Grrrr