Tab 2 turns itself back on.

[bobl2]

Ever since a firmware update the Tab turns itself right back on after I turn it off. Does this constantly.

 

[Golfdriver97]

Ever since a firmware update the Tab turns itself right back on after I turn it off. Does this constantly.

You can try clearing the cache in recovery. Here is how: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

If that doesn't work, I would try a factory reset.

 

[bobl2]

I tried a factory reset before when it first started. I try the cache thing but it only goes to a screen to download another ROM.

 

[bobl2]

I installed Clean Master and cleaned the cache but still turns itself back on.

 

[Golfdriver97]

I tried a factory reset before when it first started. I try the cache thing but it only goes to a screen to download another ROM.

Did you press volume up for the process?

Sent from a SlimROM S3.

 

[bobl2]

Yes but volume up only cancels download and restarts the Tab.

 

[Golfdriver97]

Yes but volume up only cancels download and restarts the Tab.

Ok . turn the tab off. Press power and volume up to go into recovery. Wipe cache or factory rest there.

Sent from a SlimROM S3.

 

[Darin Gallagher]

Ok . turn the tab off. Press power and volume up to go into recovery. Wipe cache or factory rest there.

Sent from a SlimROM S3.

I tried to wipe cache partition on mine and it said "erasing" then "error" then rebooted.

Posted via Android Central App

 

[bobl2]

I did that like I told you and it comes up with an option to download a new OS. No other choice.

 

[Golfdriver97]

I tried to wipe cache partition on mine and it said "erasing" then "error" then rebooted.

Posted via Android Central App

I did that like I told you and it comes up with an option to download a new OS. No other choice.

Not sure about either issue. I am out if ideas. Sorry.

Sent from a SlimROM S3.

 

[Darin Gallagher]

Not sure about either issue. I am out if ideas. Sorry.

Sent from a SlimROM S3.

I tried it a couple of times and each time it did the same with the error and reboot.

Posted via Android Central App

 

[bobl2]

Quote Originally Posted by Golfdriver97 View Post
Not sure about either issue. I am out if ideas. Sorry.

Thanks for trying. You are the only one. Guess I will have to call Samsung tech support. I was hoping to avoid that!

 

[SteveK1949]

I have the same issue after the latest update. Power off and then the tablet restarts itself. Can't turn off. Have to let the battery die. Not good.

 

[bobl2]

I gave up and called tech support and they sent me a UPS label to send it in for service.

 

[ingmanson]

We have been having the same problem. So far, the only workaround we can figure out is to plug it in during the split second between shutdown and restart. This seems to trick the tablet and it will stay shutdown even after you unplug it. It also seems to work if you insert the plug into the tablet btw shutdown and restart even if the plug is not connected to power. Certainly not a solution but at least a temporary workaround until someone comes up with a real solution.

 

[SteveK1949]

I have had limited success by turning the power off IMMEDIATELY after it restarts. Not all of the time but about 80%.

I hope that a fix is coming soon!

Sent from my GT-P5113 using AC Forums mobile app

 

[chacal7]

In order to open the Odin screen to perform factory reset you need to hold the volume DOWN button (the one closer to the power button). Hold both power and volume down, when samsung logo appears release power. that will do it BUT performing the factory reset will NOT fix the re-start problem (believe me, I tried already). I guess they will have to release a patch soon.

 

[chacal7]

I did that like I told you and it comes up with an option to download a new OS. No other choice.

In order to open the Odin screen to perform factory reset you need to hold the volume DOWN button (the one closer to the power button). Hold both power and volume down, when samsung logo appears release power. that will do it BUT performing the factory reset will NOT fix the re-start problem (believe me, I tried already). I guess they will have to release a patch soon.

 

[ATLPeachGirl]

HELP!!! HELP!!
I too am in the same boat as many of the posters here. My Galaxy Tab 2 10.1 inch got the update and will NOT shut down. It just reboots every single time. Frustrating!!

I have tried to plug it in during the shut down process to no avail. It does not help.
I will try the power button/Volume down or up procedure to clear cache and reboot to see if this will help.

I even did a factory reset and it STILL boots right back up!!!! You can NOT travel on a plane with a tablet that will not power down. I also like to turn my tablet OFF if I am NOT using it for a while.

I am SERIOUSLY regretting updating the tablet.

I see this issue is widespread (just google it and many people are posting about it) and I am frankly madder than hell right now that Samsung has not given us a solution to this issue.

I don't want to send my tablet away for service like one poster here has had to do. SERIOUSLY????? How about mailing him a NEW tablet????

Sorry.......but I am just frustrated as I can be right now.

EDITED TO ADD: I have been on the phone with Samsung (phone # for those interested--1-800-726-7864---24/7 service for tablets) tech and he had me do a data wipe and a factory reset while holding the power and down volume button and long story short it is STILL not acting right so a shipping label is being sent and I have to mail it to Texas for service. To say I am not happy is an understatement. This was not happening before the OS upgrade. Very disappointing.

 

[ATLPeachGirl]

oops. Double post.