The Note 3 Camera shows Black Screen

[MUHAMMADLM]

The Galaxy note 3 (9005, Kitkat 4.4.2) camera doesn't work anymore, only a full black screen visible with none of the options are touchable and the phone freezes while only the home button works. I have tried the following, but didn't help:

• Removing the battery for few minutes,
• Deleting cache and data for the stock Camera app,
• Tried deleting the cache partition,
• Tried turning it on in Safe Mode.

None of the above methods worked, does that mean I should go for the factory reset or any other recommendations?

 

[SpookDroid]

First, let's make sure that it's not the camera itself that's gone bonkers. Try a different camera app or another app that makes use of the camera (some level apps do, or Google Translate, for instance). Does it work there? If so, then the issue is the camera app itself.

 

[MUHAMMADLM]

No, I have tried different apps, including goole camera, but still it doesn't work...

 

[SpookDroid]

Then it's either a faulty camera sensor (it may have just died or a loose connector inside the phone) or something happened to the camera driver.

You could try booting into "Safe Mode" before wiping your device. I can't remember if it's Power+Home button + volume UP or Volume Down (I know one gets you to Recovery mode and the other takes you into Safe Mode).

 

[GearoidBuckley]

did you resolve this issue, i have the same problem?