This phone is the greatest!! Sprint was going to open @ 8, but when they realized that a couple of people were told 7 on the phone yesterday, they were kind enough to open an hour early, so I only had to wait about 20 before the store opened and I was out of there by 7:45.
First things first... after spending the morning getting the phone re-customized to match what I had on my Hero, the biggest thing I've noticed is that this thing is BLAZING fast. The browser (Dolphin HD over either 3G or Wifi) is so much faster to load pages it's ridiculous. The wifi hotspot is an awesome feature. I did a speed test through the hotspot on my macbook over 3G and I got a 1.5Mbps download speed, which was faster than our old DSL speed.
Just a great phone and anything I found lacking in the Hero has seemingly been addressed in the EVO. Well done!