''There was a problem communicating with Google servers''...help needed

[Android Central Question]

Hi,

I have a weird issue..I looked around and apparently the only way to fix it, id need to root my phone...which i do not want to do.

I can't seem to be able to add a google account **when im on Data**... I get the ''There was a problem communicating with Google servers'' error... But **when im on Wifi...no problem what so ever**...

So I can't watch a video on Youtube or play games that requires Google accounts when im not on Wifi... So yeah, very troublesome...

I tried,
reseting the phone,
downgrading Google play services
reinstalled latest version of google play services
reinstalled both true the appstore and apkmirror
disabling 2 way authentication on the accounts
enabling it

My phone is a Huawei...I heard it was a well known bug...but I cant fix it for the life of me...

Any ideas?

 

[B. Diddy]

Welcome to Android Central! Are you otherwise able to access the web using mobile data? Try going to the APN settings and disable IPv6 there, if possible.

 

[mustang7757]

Hi,

I have a weird issue..I looked around and apparently the only way to fix it, id need to root my phone...which i do not want to do.

I can't seem to be able to add a google account **when im on Data**... I get the ''There was a problem communicating with Google servers'' error... But **when im on Wifi...no problem what so ever**...

So I can't watch a video on Youtube or play games that requires Google accounts when im not on Wifi... So yeah, very troublesome...

I tried,
reseting the phone,
downgrading Google play services
reinstalled latest version of google play services
reinstalled both true the appstore and apkmirror
disabling 2 way authentication on the accounts
enabling it

My phone is a Huawei...I heard it was a well known bug...but I cant fix it for the life of me...

Any ideas?

Do you have other problems on "Data" like going into website or getting text message?

 

[BJNA]

OP Here, @B.Diddy, I cant change it, but I know its on IPv4...
@mustang7757, not really but now that you are mentioning it, my Uber is weird since i got that phone....

 

[mustang7757]

OP Here, @B.Diddy, I cant change it, but I know its on IPv4...
@mustang7757, not really but now that you are mentioning it, my Uber is weird since i got that phone....

Should be able reset the APN 3 dots

 

[BJNA]

@mustang7757 I reseted it to default settings...still no luck...
BTW, how do you quote people?

 

[mustang7757]

@mustang7757 I reseted it to default settings...still no luck...
BTW, how do you quote people?

Ac app tap the person it will bring reply with quote
AC FORUMS app it right there

 

[mustang7757]

@mustang7757 I reseted it to default settings...still no luck...
BTW, how do you quote people?

You have any power saving on that restrict data?

 

[BJNA]

@mustang7757 Im using the browser on my Desktop....
And no...no power saving settings

 

[mustang7757]

@mustang7757 Im using the browser on my Desktop....
And no...no power saving settings

You might have to visit your carrier

 

[BJNA]

@mustang7757 ...yeah, figured as much. Thanks for trying man! Appreciate it

 

[mustang7757]

Your welcome